Delmarielys Rosario
Orlando,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
My Kid Therapy Center
Orlando, FL
04.2026 - Current
- Familiar with Outlook, Word, Teams, Data Entry
- Coordinated scheduling for meetings and appointments, optimizing executive time management.
- Maintained accurate records and filing systems, improving accessibility of documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Team Leader
Gordon Food Service, East Colonial Fashion Square
11.2023 - 04.2026
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Resolved customer complaints
- Displayed strong in person and telephone etiquette, effectively handling difficult calls.
- Completed daily tasks effectively and on a timely manner
- Fostered a collaborative work environment, promoting open communication among team members.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
4th Key Manager
Pet Supermarket, Rio Pinar Plaza
08.2021 - 08.2023
- Provided a personal experience to customers and answered all their questions.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels.
- Assigned teammates with projects to visually appeal products to customers
- Trained and mentored staff on customer service best practices and store operations.
- Oversaw inventory management, ensuring accurate stock levels and product placement.
Education
Bachelor's Degree - English
University of Central Florida
Orlando, FL12-2026
Associate of Arts - English
Valencia College
Orlando, FL06-2024
Skills
- Quick Learner
- Communicative
- Efficient
- Resourceful
- Problem-Solver
- Organization
- Detail-oriented
- Delegation
- Computer skills
- Data entry
- Administrative support
- Time management
- Filing
- Documentation and recordkeeping
- Verbal communication
- Deadline oriented
Languages
English (fluent)
Spanish (fluent)
Timeline
Administrative Assistant
My Kid Therapy Center
04.2026 - Current
Team Leader
Gordon Food Service, East Colonial Fashion Square
11.2023 - 04.2026
4th Key Manager
Pet Supermarket, Rio Pinar Plaza
08.2021 - 08.2023
Bachelor's Degree - English
University of Central Florida
Associate of Arts - English
Valencia College