Summary
Overview
Work History
Education
Skills
Timeline
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Delmeir Alexander

Grosse Pointe ,MI.

Summary

I have a proven track record of fast-track performance-based promotions, consistently demonstrating my ability to excel in various roles. Strong interpersonal skills have been essential in maintaining client relations and fostering effective team building. Proficient in the use and knowledge of MS Office Suite, Windows, and the internet, I am well-equipped to handle various digital tasks. Additionally, my high level of skill in operating office and copier equipment showcases my attention to detail and multitasking abilities. With excellent problem resolution and analytical abilities, I am committed to delivering exceptional results.

Overview

17
17
years of professional experience

Work History

Direct Care Worker

P.A.S
11.2023 - Current

Providing hands-on personal care and support to individuals with disabilities, or aging needs, assisting with daily living activities such as eating and offering companionship and emotional support.

Client Advocate

Rocket Mortgage
05.2012 - 06.2021
  • Focused on providing a fantastic client experience to clients over the phone and via email
  • Answer general loan servicing inquiries about mortgage statements, payments, taxes and insurance
  • Assist with resolving questions and complaints regarding loan servicing
  • Provide Rocketmortgage.com navigation support
  • Keeping a high level of awareness regarding the security of client information

Leasing Consultant

Edward Rose and Sons
12.2007 - 04.2012
  • Meet with perspective tenants to show properties, explain terms of occupancy, and provide information of local areas
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
  • Determine and certify the eligibility of prospective tenants, following government regulations
  • Handle maintenance request & follow ups to ensure completion in a timely manner
  • Typing leases, move in documents, move out documents, and all other necessary paperwork

Education

Schoolcraft College
Livonia, Michigan
01.2015

Wayne County Community College, Eastern Michigan University
Detroit, Michigan
01.2008

Skills

  • Computer proficiency
  • Communication skills
  • Problem-solving abilities
  • Active listening
  • Time management
  • Customer service

Timeline

Direct Care Worker

P.A.S
11.2023 - Current

Client Advocate

Rocket Mortgage
05.2012 - 06.2021

Leasing Consultant

Edward Rose and Sons
12.2007 - 04.2012

Schoolcraft College

Wayne County Community College, Eastern Michigan University

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Delmeir Alexander