Summary
Overview
Work History
Education
Skills
Timeline
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Delmetric Thompson

Hattiesburg,MS

Summary

Accomplished Manager with a proven track record at Kohler/rehlko, enhancing team performance and fostering a collaborative environment. Expert in problem-solving and team motivation, significantly increasing customer satisfaction. Skilled in team supervision and attention to detail, ensuring operational excellence and a positive work culture.

Overview

23
23
years of professional experience

Work History

Team Leader

Kohler/rehlko
Hattiesburg, MS
09.2022 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Team Leader

Kohler Engines
Hattiesburg, MS
08.2016 - 05.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Resigned may 5, 2021 to go take care of my mother with cancer for 18 months

Manager

Sonic Drive in
Petal, MS
05.2011 - 09.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Press Operator

West Gate Cleaners
Hattiesburg, MS
02.2012 - 07.2013

Pressed clothes at a cleaners

Associate

Kohler/manpower Temp Service
Hattiesburg, MS
08.2011 - 03.2013
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Rolled over to the company permanently

Team Lead

IFC (INTERNATIONAL FILING COMPANY)
Hattiesburg, MS
05.2005 - 04.2010
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • This location shut down April 16 2010

Sonic Drive in

Head Cook
Louisville, MS
10.2001 - 03.2005

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Moved to hattiesburg 2005

Education

Diploma -

Louisville High Scholl
Louisville, MS
05.1995

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision

Timeline

Team Leader

Kohler/rehlko
09.2022 - Current

Team Leader

Kohler Engines
08.2016 - 05.2021

Press Operator

West Gate Cleaners
02.2012 - 07.2013

Associate

Kohler/manpower Temp Service
08.2011 - 03.2013

Manager

Sonic Drive in
05.2011 - 09.2013

Team Lead

IFC (INTERNATIONAL FILING COMPANY)
05.2005 - 04.2010

Sonic Drive in

Head Cook
10.2001 - 03.2005

Diploma -

Louisville High Scholl
Delmetric Thompson