Delmis Machado
Bloomsburg,PA
Summary
Dedicated professional with expertise in customer service and relationship building. Proven ability to enhance client satisfaction and drive sales through effective communication and teamwork.
Overview
5
5
years of professional experience
Work History
Supervisor
Woodforest Bank
Dickson City, PA
08.2018 - 02.2019
- Supervised daily banking operations to ensure compliance with company policies
- Trained new staff on customer service protocols and operational standards
- Assisted in resolving customer inquiries, enhancing client satisfaction and retention
- Monitored cash flow and balanced transactions to maintain accurate financial records
Sales Associate
Sally's Beauty Supply
Bloomsburg, PA
12.2015 - 08.2018
- Assisted customers in selecting beauty products, enhancing their shopping experience and satisfaction.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Developed displays to promote seasonal products, increasing visibility and customer engagement.
Sales Representative
Bon Ton Stores
Bloomsburg, PA
09.2013 - 08.2018
- Established strong customer relationships through personalized service and product knowledge.
- Executed sales strategies to drive revenue growth and enhance store performance.
- Trained new team members on sales techniques and customer engagement practices.
- Analyzed market trends to identify opportunities for upselling and cross-selling products.
Education
Associate of Arts - Graphic And Digital Design
Luzerne County Community College
Nanticoke, PA05.2016
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Client relationship building
- Sales and upselling
- Product knowledge
- Relationship building
- Sales strategy
Timeline
Supervisor
Woodforest Bank
08.2018 - 02.2019
Sales Associate
Sally's Beauty Supply
12.2015 - 08.2018
Sales Representative
Bon Ton Stores
09.2013 - 08.2018
Associate of Arts - Graphic And Digital Design
Luzerne County Community College