Delon Gordon
Gresham,OR
Summary
Dynamic professional with experience in training and mentoring at FedEx Ground. Proven expertise in supply management and preventive maintenance, enhancing operational efficiency. Recognized for fostering a collaborative environment and improving team performance. Skilled in quality control and inventory management, ensuring optimal functionality and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Package Handler Trainer
FedEx:Ground
03.2025 - Current
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
ATM Service Technician/Manager
Worldwide ATM
09.2021 - 12.2024
- Coordinated atm service for multiple events during the summer months.
- Managed teams for event services and individual location atm placement.
- Enhanced customer satisfaction with timely resolution of technical issues related to ATM machines.
- Improved ATM functionality by performing regular maintenance and troubleshooting tasks.
- Coordinated with vendors to obtain necessary parts and equipment, ensuring minimal delay in addressing client needs related to ATM servicing.
- Demonstrated expertise in diagnosing hardware and software issues, ensuring smooth operation of ATMs at all times.
Shift Leader
Shari's Cafe and Pies
02.2019 - 07.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Sandy High School
Sandy, ORSkills
- Supply management
- Warehouse safety
- Packing boxes
- Quality control
- Preventive Maintenance
- Inventory management
- Workstation organization
- Shipping/Shipments
Timeline
Package Handler Trainer
FedEx:Ground
03.2025 - Current
ATM Service Technician/Manager
Worldwide ATM
09.2021 - 12.2024
Shift Leader
Shari's Cafe and Pies
02.2019 - 07.2020
Sandy High School