Delores Lowman
Gilbert,SC
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Business Office Assistant/CNA
Sandhills Family Medicine
05.1998 - Current
- Streamlined office operations by implementing efficient filing systems and organizational practices.
- Enhanced team productivity by managing schedules, appointments, and travel arrangements for multiple executives.
- Bolstered client satisfaction with prompt and accurate responses to inquiries and concerns via phone or email.
- Optimized document management by digitizing paper files and maintaining updated digital records in a secure database.
Education
Certification - Certified Nursing Assistsnt
Life Long Living Centered
Batesburg, SC10.2007
Skills
- HIPAA Guidelines
- Status Updates
- Business Administration
- Phone Call Direction
- Call Transfers
- Customer Retention
- Greeting Visitors
- Customer Care
- Cash Reconciliation
- Administrative Procedures
- Customer Inquiries
- Schedule Preparation
- Information Updates
- Prescription Refills
- Credit Card Systems
- Personnel Records
- Ordering Office Supplies
- Medical Records Retrieval
- Customer Satisfaction
- Patient File Updates
- Balance Accounts
- Record Sorting and Filing
Certification
I am certified Nursing Assistsnt.
- Certified Job Title, Company Name - Timeframe
Timeline
Business Office Assistant/CNA
Sandhills Family Medicine
05.1998 - Current
Certification - Certified Nursing Assistsnt
Life Long Living Centered
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