Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makenzie Russell

Marietta,OH

Summary

I currently love my job and where im at with Amedisys, but as i am still young i am always open to new opportunities and new challenges to further my career.

Overview

7
7
years of professional experience

Work History

Business Office Specialist

Amedisys Hospice
02.2022 - Current
  • Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
  • Operated telephone console to receive incoming calls.
  • Maintained computers, telephone systems, copiers and fax machines.
  • Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Engaged with customers to build business relationships.
  • Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Completed nursing and HHA schedules both

STNA

AMEDISYS HOSPICE
05.2021 - 02.2022
  • Ensured patient comfort and family comfort during the patients final moments
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

STNA (State Tested Nursing Assistant)

Marietta center
12.2017 - 10.2018
  • Starting at the Marietta center I was hired on for the Full-Time Day shift 6a-2pm shift, and as of
  • September 1st I have switched to Full time Night Shift 10p-6am
  • During a normal day on day shift, we were required to pass ice, perform hourly changes/turns, give showers/bed baths to residents on their certain days, pass breakfast/lunch trays, feed residents who could not do so themselves, with a partner we would get up/ or lay down residents who needed the assistance of the hoyer lifts to get in and out of bed, charting on the residents ADLS, ect.

STNA (State Tested Nursing Assistant)

Harmar Place
01.2017 - 12.2017
  • Working As an STNA at the Harmar Place, I was attending the Washington County Career center, and received my STNA before I graduated, allowing me to qualify for the program in which I attended work, instead of attending my classes at the Career center
  • I was a float aid, working between three different units ( LTC, Rehabilitation, and Memory Care)
  • This allowed me to have experience working with all different types of care with the residents
  • My main duties on the job everyday included hourly changes on incontinent residents, providing showers/bed baths and getting the residents dressed and ready for their day, preparing the residents for breakfast and lunch, Range of Motion excercises, and online charting through POC.

Education

Washington County Career Center
Marietta, OH

High -

Marietta High School
Marietta, OH

Skills

  • Stna, Medical Terminology
  • Customer Care
  • Microsoft Excel
  • Phone Call Direction
  • Diagnostic Codes
  • Human Resources Department Processes
  • Data Analysis
  • Special Requests
  • Document Organization
  • Schedule Preparation
  • Personnel Scheduling
  • Customer Inquiries
  • Supply Restocking
  • Process Improvement
  • Patient Intakes
  • PowerPoint Presentations
  • Patient Medical Histories
  • Medical Records Retrieval
  • Emergency Calls
  • Workflow Coordination
  • Daily Reports
  • HIPAA Guidelines

Timeline

Business Office Specialist

Amedisys Hospice
02.2022 - Current

STNA

AMEDISYS HOSPICE
05.2021 - 02.2022

STNA (State Tested Nursing Assistant)

Marietta center
12.2017 - 10.2018

STNA (State Tested Nursing Assistant)

Harmar Place
01.2017 - 12.2017

Washington County Career Center

High -

Marietta High School

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Makenzie Russell