Brenda Williams
Fort Lauderdale,FL
Summary
Hardworking,highly motivated employee with customer service and willing to take on new challenges. Have a strong work ethic with over 20 years of experience in the medical field.
Overview
20
20
years of professional experience
Work History
Business Office Specialist
HCA Outpatient Surgical Services
Plantation, FL
03.2015 - Current
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
- Greeted patients upon arrival and directed them to appropriate areas.
- Provided assistance with completion of paperwork related to the registration process.
- Maintained confidential patient records according to HIPAA guidelines.
- Answered incoming calls from patients seeking information about services offered by the facility.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Pulled patient charts for upcoming appointments.
- Scanned and validated medical records for upload.
Office Service Clerk
Maryland Department of Health and Mental Hygiene
Baltimore, MD
02.2004 - 05.2012
- Reviewed, sorted and indexed documents according to established guidelines.
- Maintained records management systems and updated filing procedures.
- Assisted with the preparation of legal documents such as subpoenas, court orders and summonses.
- Researched, gathered and provided records information in response to requests submitted by phone and fax.
- Assisted physicians with retrieving old medical records for reference purposes.
Education
High School Diploma -
Bishop Loughlin Memorial HS
Brooklyn, NY05-1982
Skills
- Scheduling appointments
- Medical terminology understanding
- HIPAA Compliance
- Record maintenance
- Work well independently
- New patient chart preparation
- Patient Registration
- Customer Service
- Payment Processing
Timeline
Business Office Specialist
HCA Outpatient Surgical Services
03.2015 - Current
Office Service Clerk
Maryland Department of Health and Mental Hygiene
02.2004 - 05.2012
High School Diploma -
Bishop Loughlin Memorial HS
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