Delores McDade
Consultant
Southfield,MI
Summary
Retired from BCBSM after 36 years of which the last 18 years as an Electronic Billing Consultant.
Hired into the Accounting Department as a Check Processing Clerk, promoted to Account Payable Processor, and Supervisor of the Disbursement Department. Supervised a staff of 20 plus employees.
Responsibilities was to prepare weekly check payments to doctors and subscribers. Generate manual payments for over and underpayment adjustments.
Tax preparation statements (1099), inquiries, and other financial or legal records for doctors and BCBSM.
Appear in Circuit, Federal or in local courts for cases involving financial representation to BCBSM check issued payments.
Overview
19
19
years of professional experience
Work History
Electronic Billing Consultant
Blue Cross Blue Shield Of Michigan
Detroit, Michigan
07.1983 - 07.2002
- Sales and installation of software and hardware to eliminate paper claim submission to BCBSM.
- Coordinate and implement government software programs for MI and tri-state facilities (Ohio, Indiana, and Wisconsin) to discontinue paper claims.
- Provide assistance to Patient Account Managers and technical support to mainframe systems personnel. Manage over 125 MI based facilities.
- Train Patient Account Manager, Directors, and all other employees on Medicare and other related programs to submit electronic claims.
- Coordinate and arrange state-wide training sessions for MI hospital attendees.
- Organize and work off-site at company conventions and conferences to educate and implement latest government mandated requirements.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
Education
BBA - Marketing
University of Detroit
Detroit, MI1981
Skills
- General Ledger
- Billing Systems and Software
- Customer Contact
- Medical Billing and Collections
- Customer Accounts Management
- Accounts Payable and Receivable
- Audit Procedures
- Microsoft Office 365
- Physician Interaction
- Expense Reports
- Google Drive
- Claim Processing
Timeline
Electronic Billing Consultant
Blue Cross Blue Shield Of Michigan
07.1983 - 07.2002
BBA - Marketing
University of Detroit
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