DELORES S. LUCKETT
Plano,TX
Summary
Dedicated and detail-oriented administrative professional with over 8 years of experience supporting dynamic office environments and teams. Recognized for exceptional organizational skills, clear communication, and a proven ability to streamline day-to-day operations. Committed to enhancing productivity and fostering a collaborative workplace atmosphere. Eager to contribute expertise in administration to drive efficiency and support organizational goals.
Overview
14
14
years of professional experience
Work History
Receptionist / CPA Assistant
R. Barry Johnson & Company
Arlington, TX
02.2020 - 05.2020
- Coordinated high-volume call operations while providing comprehensive front desk assistance to maintain office efficiency.
- Delivered improved client service by facilitating timely appointments and clear communication with CPAs.
- Oversaw payment processing operations and maintained meticulous financial records for compliance and reporting purposes.
- Implemented efficient processes for organizing and managing both digital and physical documents, ensuring optimal retrieval and storage.
- Coordinated administrative tasks and resources to ensure uninterrupted office workflow.
Executive Assistant
Spindletop Oil & Gas Company
Dallas, TX
01.2015 - 02.2019
- Coordinated front desk activities while providing comprehensive administrative assistance to executive leadership.
- Achieved seamless meeting coordination and timely report preparation. Streamlined calendar management to improve productivity. Fostered effective communication across teams to drive project success.
- Oversaw mail distribution and logistical arrangements to support daily office functions.
- Streamlined onboarding procedures and maintained comprehensive employee records to enhance organizational efficiency.
- Maintained systematic filing systems to support seamless access to processed invoices.
Library Assistant
Dallas Baptist University
Dallas, TX
08.2006 - 05.2015
- Provided support to patrons in identifying resources and maximizing the use of library systems for efficient information access.
- Implemented procedures at circulation desk to ensure smooth and efficient check-in and check-out operations.
- Streamlined cataloging processes for library materials, facilitating greater accessibility for patrons and staff.
- Instructed new team members on library operational procedures, software functionalities, and best practices in customer service.
Education
Bachelor of Arts & Sciences - Christian Ministries
Dallas Baptist University
Pharmacy Technology Program - Academic Excellence
Anthem College
Skills
- Experienced with Microsoft Office applications
- Proficient in multi-line phone operations
- Time management expertise
- Customer engagement
- Efficient data input
- File management expertise
- Clerical support
- Clear communication
- Proficient in office machinery
- Prioritization and scheduling
Timeline
Receptionist / CPA Assistant
R. Barry Johnson & Company
02.2020 - 05.2020
Executive Assistant
Spindletop Oil & Gas Company
01.2015 - 02.2019
Library Assistant
Dallas Baptist University
08.2006 - 05.2015
Pharmacy Technology Program - Academic Excellence
Anthem College
Bachelor of Arts & Sciences - Christian Ministries
Dallas Baptist University