Delores Tarufelli
San Felipe Pueblo,NM
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for any job position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Drink Server
Santa Ana Star Casino
03.2016 - 05.2019
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Prepared hot coffee and tea according to customer requests.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Decreased waste by reorganizing specialty areas and prioritizing specialty and expiring ingredients.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Laundry Attendant
Marriot Hotel
03.2007 - 02.2015
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collected soiled linens and clothing and pretreated stains.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Examined dried clothes to identify stains, tears and issues.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
Buffet Attendant
San Felipe Casino Hollywood
03.2000 - 02.2007
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
- Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
- Improved guest comfort and satisfaction through personalized service and support.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Ordered food supplies at end of shift for next day delivery by suppliers.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Cooked and served made-to-order omelets, french toast and pancakes.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
Bernalillo High School
Bernalillo, NM05.1982
Skills
- Customer Deliveries
- Attentive Service
- Licensing Management
- Responsible Alcohol Service
- Guest Satisfaction
- Custom Drink Preparation
Timeline
Drink Server
Santa Ana Star Casino
03.2016 - 05.2019
Laundry Attendant
Marriot Hotel
03.2007 - 02.2015
Buffet Attendant
San Felipe Casino Hollywood
03.2000 - 02.2007
High School Diploma -
Bernalillo High School
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