Summary
Work History
Education
Skills
Timeline
Generic

Leslie Gonzalez-Acosta

Fresno,CA

Summary

Professional in customer service with track record of delivering high standards of hospitality in busy settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.

Work History

Drink Server

Aguas Lokkas
  • Contributed to a positive work environment by building strong relationships with coworkers and supervisors.
  • Completed daily side-work tasks such as restocking supplies and cleaning work areas to ensure smooth shift transitions.
  • Enhanced customer satisfaction by providing efficient and friendly service at the food stand.

Nail Technician

Vip Nails
  • Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
  • Collaborated with salon staff for smooth operations, maintaining open communication lines and fostering teamwork.
  • maintained a clean , organized and sanitary work envioenvironment in compliance with health and safety regulations
  • Met customer service goals and exceeded customer expectations.

Cashier Food Prep

Chicken Shack
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.

Waitress /Restaurant Cashier

Casa De Tamales


  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Education

Cosmetology -

Paul Mitchell The School
Fresno, CA
01-2024

High School Diploma -

Edison High School
Fresno, CA
06-2019

Skills

  • excellent verbal and written communication
  • problem-solving and conflict resolution
  • building rapport with customers to foster trust and loyalty
  • handling difficult conversations with professionalism and patience
  • detailed record-keeping and documentation
  • time management to meet deadlines and customer expectations
  • Spanish native speaker

Timeline

Drink Server

Aguas Lokkas

Nail Technician

Vip Nails

Cashier Food Prep

Chicken Shack

Waitress /Restaurant Cashier

Casa De Tamales

Cosmetology -

Paul Mitchell The School

High School Diploma -

Edison High School

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Leslie Gonzalez-Acosta