DeLorine Hairston-Plummer
Baltimore,MD
Summary
Developed strong communication and organizational skills in a clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to a new field where these skills can contribute to team success and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Service Advocate & Fulfillment Expert
Target
05.2024 - Current
- Enhanced customer satisfaction by applying active listening and problem-solving strategies
- Cross-trained in Guest Service, Fulfillment, and Front Store operations.
- Handle product fulfillment, packaging, and cash register closing procedures.
Student Athletic Trainer, Intern
Department of Sports Medicine via Lincoln University of Pa
04.2025 - 11.2025
- Orchestrated taping and bracing for 10-15 athletes per practice/game, employing first aid techniques such as ice packs and bandages to ensure immediate on-site care
- Enhanced player safety by meticulously maintaining and sanitizing athletic training facilities across multiple sports areas daily
- Monitor rehab exercises and document injuries/treatments under supervision.
- Administered initial assessments and evaluations to identify student-athlete injuries.
- Performed pre-season physical examinations alongside physicians to screen athletes for any underlying health issues before participation.
Agent Service Coordinator
Keller Williams Legacy
05.2025 - 09.2025
- Streamlined office operations for 50+ agents by optimizing email, phone, and scheduling processes
- Elevated event attendance by 65% through the use of Outlook and Google Calendar
- Optimized agent acquisition by implementing a comprehensive checklist system
- Facilitated communication between clients and agents to ensure smooth transactions.
- Facilitated client interactions to ensure seamless communication and support during real estate transactions.
- Maintained detailed records of client communications, ensuring accuracy and timely follow-ups.
Education
Bachelor of Science - Health Science
Lincoln University of Pennsylvania
Chester County, Pa12.2025
Skills
- Microsoft Office (Word, Excel, PowerPoint, Publisher), Google Suite, Canva, Microsoft Outlook: Spreadsheet proficiency (Excel), Social media marketing/advertising (Instagram, Facebook, YouTube, TikTok, Snapchat)
Affiliations
Head Football Manager – Lincoln University of PA | Spring 2023 – Fall 2025
Member – Planned Parenthood: Generation Action | Oct 2024 – May 2026
Member (Inducted Sep 2024) – The National Council of Negro Women | Lincoln University of PA
Member – The Minority Association of Pre-Health Students | Sept 2024 – May 2026
Secretary, 2025–2026 – The National Society of Black Women in Medicine | Sep 2024 – May 2026
Member – Miss V14, People Standing United Royal Court | April 2023 – May 2026
Certification
- Adult and Pediatric First Aid/CPR/AED, American Red Cross - September 2025-2027
Timeline
Agent Service Coordinator
Keller Williams Legacy
05.2025 - 09.2025
Student Athletic Trainer, Intern
Department of Sports Medicine via Lincoln University of Pa
04.2025 - 11.2025
Guest Service Advocate & Fulfillment Expert
Target
05.2024 - Current
Bachelor of Science - Health Science
Lincoln University of Pennsylvania