Deloris Barnes

• Educated students in various subjects to provide seamless transition during absence of head teacher.
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• Integrated real-world examples to make learning relevant and engaging.
• Organized lesson plans and activities for students.
• Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
• Participated in professional development programs related to education topics.

• Provided underwriting quotes for new small business health quotes, renewals, accounting, and/or specialized functions.
• Analyzed customer's financial records, medical history, and other risk factors to assess the level of risk involved in providing coverage.
• Maintained detailed records of underwriting decisions and processes.
• Utilized underwriting guidelines and risk management to determine the qualifications of new clients.

This firm practices in the area of government contract litigation. Protesting improper activity and reviewing contracts.

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• Researched statutes, regulations, and other legal sources to support arguments in briefs.
• Performed document review by researching records from government agencies.
• Edit attorney draft.
• Organized client files, drafted pleadings, motions, and discovery requests.

• Foreclosure, bankruptcy research, and dispute specialist.
• Attorney Management and Compliance.
• Completed manual and computerized escrow for residential and corporate requests.
• Interpreted statutes, rulings, and regulations for individuals and businesses.
• Advised clients on their legal rights, obligations and liabilities under applicable laws.
• Trained attorneys on the process to read and complete escrow requests individually.
• Trained attorneys to ensure compliance with laws were implemented within the allotted time provided.
• Provided new attorneys with state guidelines on the foreclosure process and risk management.
• Processed clients' payoff quotes and reinstatements.
• Processed loss mitigation requests.
• Conducted bi-weekly and monthly statistics for all six assigned NY firms via reports and conferences.
• Liason between client and attorney for six attorney firms

• Audited problem escrow accounts.
• Researched customer requests to confirm if applicant is to be approved.
• Manual loan origination and computerized.
• Adjusted compliance errors per state guidelines.
• Researched complete files to determine if the release of the loan was to proceed per state guidelines.
• Completed Title searches and Trustee Services.
• Provided guidance and support to team members on best practices related to customer service operations.
• Monitored customer service performance metrics to ensure goals were met in a timely manner.
• Created a training manual Loan review team
• Assigned team leader of right employees.
• Developed processes and procedures for improving customer service operations.