Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

April Ferguson

Shippensburg,PA

Summary

Focused professional with strong background in employee relations and payroll processing. Offers good organizational and communication skills and knowledgeable in applicable laws and regulations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Substitute Teacher

ESS Education
09.2024 - Current
  • I fill in when the teacher can't be in their classroom
  • 12 weeks of student teaching experience
  • Experience writing lesson plans and teaching others lesson plans
  • Experience in general education classrooms
  • Experience in Autism Support classroom
  • Experience with learning support and emotional support
  • Followed classroom plans left by theclass teacher to continue student education and reinforce core concepts.

Store Manager

Turkey Hill Minit Markets
07.2022 - 02.2024
  • Managing the daily work of the store including
  • Scheduling
  • Payroll
  • Ordering
  • Inventory
  • Profit and loss
  • Customer service
  • Vendor management
  • Bookkeeping
  • Deposits / Change orders
  • Lottery
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Picker/Packer

Amazon
09.2021 - 06.2022
  • Picking orders from the Proctor and Gamble warehouse for online shoppers
  • Picking orders using an order sheet
  • Packing the customers orders
  • Palletizing the boxes
  • Loading skids into the truck using a pallet jack
  • Supported inventory control efforts by accurately labeling packages, updating bin locations, and tracking item movements within the warehouse.

Material Handler / picking

Ulta distribution
02.2019 - 09.2021
  • Picking orders for retail stores using RF scanner
  • Packing orders for online customers
  • Replenishment using RF scanner
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.

Night audit/ front desk

Cobblestone Hotels and Suites
10.2018 - 01.2020
  • Complete nightly audit
  • Check guests in and out
  • Complete payments
  • Serve drinks at the bar
  • Clean rooms and lobby
  • Complete laundry
  • Make breakfast for guest in the morning

Teaching Assistant

Waynesboro Area School District
03.2017 - 02.2019
  • Assisting teachers with emotional support and learning support students
  • Helping with subject work (reading, writing, math, social studies, science)
  • Helping students with social and emotional skills
  • Planning and implementing mini lessons for additional instruction
  • After-school tutoring
  • Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.

Customer Service Manager

Food Lion
02.2002 - 10.2013
  • Managing the daily operations of the front end of the store including
  • Scheduling
  • Payroll
  • Profit and loss
  • Customer service
  • Bookkeeping
  • Deposits / Change orders
  • Counting registers
  • Western union transfers

Education

Bachelor's degree - Business Administration Human Resources

Colorado Technical University
12-2025

Bachelor's - Elementary Education

Walden University
Minneapolis, MN
05.2024

Diploma -

Waynesboro Area Senior High School
Waynesboro, PA
06.2001

Skills

  • Cash Handling
  • Scheduling
  • Receptionist
  • Shipping Receiving
  • Picker Packer
  • Stockroom
  • CPR
  • Front Desk
  • Teaching
  • Night Audit
  • Materials Handling
  • Guest Services
  • Auditing
  • Laundry
  • Order Picking
  • Pallet Jack
  • Warehouse Experience
  • Cleaning Experience
  • RF Scanner
  • Microsoft Word
  • Assistant Manager Experience
  • Merchandising
  • Customer service
  • Planograms
  • Restaurant experience
  • Experience with children
  • Classroom Management
  • Store Management Experience
  • Retail Management
  • Bookkeeping
  • Accounting

Certification

  • Driver's License, 04/01/22, 04/01/26
  • Child Development Associate Certification
  • Substitute Teaching Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Substitute Teacher

ESS Education
09.2024 - Current

Store Manager

Turkey Hill Minit Markets
07.2022 - 02.2024

Picker/Packer

Amazon
09.2021 - 06.2022

Material Handler / picking

Ulta distribution
02.2019 - 09.2021

Night audit/ front desk

Cobblestone Hotels and Suites
10.2018 - 01.2020

Teaching Assistant

Waynesboro Area School District
03.2017 - 02.2019

Customer Service Manager

Food Lion
02.2002 - 10.2013

Bachelor's - Elementary Education

Walden University

Diploma -

Waynesboro Area Senior High School

Bachelor's degree - Business Administration Human Resources

Colorado Technical University
April Ferguson