Summary
Overview
Work History
Education
Skills
Timeline
Generic

DELORIS REED

Savannah,GA

Summary

Client-focused Mental Health Support Worker with training and expertise to help individuals with mental, emotional and substance abuse problems. Excels in counseling, personalized support and crisis intervention.

Overview

15
15
years of professional experience

Work History

PC Technician

St Joseph hospital *Hospitalist
Savannah, GA
07.2022 - 06.2024
  • Assessed customer needs to determine best solutions for computer problems.

Case Management Assistant

ELISA HOME HEALTH CARE SERVICES
Savannah, GA
02.2011 - 08.2023
  • Assisted in the development and implementation of case management plans to ensure clients' needs were met.
  • Researched, identified, and referred clients to appropriate community resources.
  • Maintained accurate records and documentation of all cases in accordance with agency policies and procedures.
  • Provided support services such as assessment, information and referral, advocacy, crisis intervention, and follow-up services.
  • Collaborated with medical personnel to develop treatment plans for clients based on their individual needs.
  • Attended court hearings as an advocate for clients when necessary.
  • Assisted clients in accessing needed benefits such as food stamps or housing assistance programs.

HEALTH HUMAN SREVICES

DEPARTMENT OF JUVENILLE OF FLORIDA
JACKSONVILLE, FL
07.2009 - 02.2011

Education

Business Administration

University of Phoenix
Tempe, AZ
01-2010

Associate of Science - HEALTH AND HUMAN SERVICES

Jones College - Jacksonville
Jacksonville, FL
05-1986

Skills

  • Verbal And Written Communication
  • Knowledge Of Medical Terminology
  • Daily Living Support
  • Patient Support
  • Emergency Intervention
  • Discharge Planning
  • Patient Evaluations
  • Individual And Group Therapy
  • Healthcare Advocacy
  • Creative Problem-Solving
  • Expertise In Crisis Intervention Techniques
  • Drug Abuse Prevention
  • Complication Prevention
  • Healthcare Documentation

Timeline

PC Technician

St Joseph hospital *Hospitalist
07.2022 - 06.2024

Case Management Assistant

ELISA HOME HEALTH CARE SERVICES
02.2011 - 08.2023

HEALTH HUMAN SREVICES

DEPARTMENT OF JUVENILLE OF FLORIDA
07.2009 - 02.2011

Business Administration

University of Phoenix

Associate of Science - HEALTH AND HUMAN SERVICES

Jones College - Jacksonville
DELORIS REED