Delphi Lippke
Encinitas,CA
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
1
1
year of professional experience
Work History
Shift Leader
Bushfire Kitchen
Carlsbad, CA
08.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier/Customer Service
United Parcell Service UPS
Vista, CA
02.2024 - Current
- Check in packages
- Create and Print out shipping labels in a timely manner
- Prepare packages to be picked up by the delivery driver
- Work POS system
- Sort Mail and packages for P.O boxes
Education
High school diploma - undefined
San Diego Virtual School
San Diego, CA06.2021
Skills
- Data management
- Critical Thinking
- Strong verbal and written communication
- Quality assurance
- Teamwork and collaboration
- Multitasking
- Resource management
- Sales expertise
- Client satisfaction and support
- Issue resolution
- POS system operation
Timeline
Shift Leader
Bushfire Kitchen
08.2024 - Current
Cashier/Customer Service
United Parcell Service UPS
02.2024 - Current
High school diploma - undefined
San Diego Virtual School