Summary
Work History
Education
Skills
Timeline
Generic

Delphine Ongaki

Smyrna,DE

Summary

Dynamic Group Home Manager and Direct Support Professional with a proven track record at Chimes Delaware, enhancing resident quality of life through person-centered care plans and effective communication. Skilled in medication management and fostering professional relationships, I significantly reduced staff turnover and improved client well-being. Expert in behavioral support, I prioritize transformative care and development.

Work History

Group Home Manager

Chimes Delaware
  • Offered learning opportunities to help residents develop important life skills.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
  • Monitored direct care activities for optimal patient protections and infection control standards.
  • Reduced staff turnover by providing comprehensive training programs and fostering a supportive work environment.
  • Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
  • Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
  • Enhanced residents'' quality of life by developing and implementing individualized care plans.
  • Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
  • Created staff work schedules so each shift had appropriate number of employees for coverage.
  • Scheduled physician and other appointments for residents, providing transportation to each visit.
  • Assisted residents with basic hygiene and healthcare needs.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Participated in community events to promote services and engage with public.

Direct Support Professional

CHIMES-DE
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Assisted with daily living activities, running errands, and household chores.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Education

High School Diploma -

Our Lady of Lourdes High School
Kenya

Skills

  • Professional relationships
  • Effective Communication
  • Behavioral support
  • Motivational Skills
  • Medication Management
  • Client Transportation
  • Schedule Management
  • Resident support
  • Resident Documentation
  • Nutrition planning
  • Person-Centered Care Plans

Timeline

Group Home Manager

Chimes Delaware

Direct Support Professional

CHIMES-DE

High School Diploma -

Our Lady of Lourdes High School
Delphine Ongaki