Operations Manager Engineering & Facilities IT leading 6–10 maintenance, utility, and EAM team members in a high-volume supply chain facility. Drives Maximo, reliability-centered maintenance, and emergency repair planning to improve equipment availability, reduce downtime, and keep 16+ critical asset types ready for operations. Builds team performance through coaching, safety discipline, contractor oversight, and accurate shift handoffs.
Work History
Operations Manager Engineering & Facilities IT
2 Years 1 Month
Target Corporation | 07.2024 - Current
Enable high performance of the supply chain facility by fostering a reliability-centered maintenance culture within your team that ensures high equipment availability and success for the operation of the supply chain facility.
Provide strong leadership to Maintenance Technicians, Utility Attendants and Enterprise Asset Management (EAM) Software Technicians, and cultivate a sense of urgency and quality focus.
Deliver solutions for challenging problems, work with building leaders to optimize use of material handling equipment, manage external contractors, be on call for emergencies, handle multiple projects and daily activities, and meet tough timelines.
Develop a continuous improvement ethic in your team by following a daily process that is data driven and focused on root cause elimination.
Improve the reliability of the system through ownership in defect handling, breakdown elimination and planning and scheduling.
Collaborate with the other department leaders to accomplish engineering and maintenance departmental goals.
Responsible for the leadership & development, coaching, and performance management of the team. This includes providing frequent constructive and critical feedback on work quality to enhance individual performance, providing guidance and direction to help them and the department achieve goals, and administering performance management and reviews.
Oversee all onboarding and completion of required training for new hires and support overall continued enhancement of the team’s capability.
Develop and maintain positive working relationships across all levels of the organization.
Own accuracy and timeliness of performance metrics within your shift and will develop and communicate shift hand-offs to ensure continuity of maintenance efforts within the whole Engineering & Facilities team.
Develop work plans for emergency repair of critical assets and will oversee the escalation process in the midst of downtime incidents.
Act as an ambassador for safety within the team and promote safe working across the site by eliminating potential equipment safety hazards. This includes ensuring team commitment to all safety procedures (Lock Out/Tag Out, Arc Flash, etc.) and use of Personal Protective Equipment (PPE) while maintaining equipment.
Conduct safety investigations and incident after action reviews to determine root causes.
Manage the overall health, reliability, and life cycle management for all of the site commodities (material handling equipment, lighting, power distribution, backup generators, fire suppression and notification systems, balers, compactors, compressors, dock doors, HVAC, Over The Road (OTR) trailer fleet, Powered Industrial Truck fleet).
Approve financial expenditures for parts within corporate guidelines and will validate the quality of work performed by external contractors for repairs or projects.
Ensure data integrity and adherence to Asset Management standards.
Oversee all onboarding and completion of required training for new hires and support overall continued enhancement of the team’s capability.
Develop and maintain positive working relationships across all levels of the organization.
Micromaintenance Technician
1 Year
Target Corporation | 07.2023 - 07.2024
Organize, plan and schedule the preventative and corrective maintenance work within Maximo for the Engineering and Facilities team members.
Create and assign work orders to team members at the direction of Engineering & Facilities Operations Managers
Vendor Management: The CMMS Technician works closely with vendor service providers to ensure quality of service. They utilize headquarters partners to aid in resolving problems.
Creates Purchase Orders (POs) with vendors to procure necessary parts and supplies
Validates and resolves issues with vendor invoices and processes invoices through the EFAA to get goods and services paid for in Target’s financial payment systems
Follows up with Vendors and Contractors on procured parts and contracted services. Coordinates emergency repairs with external vendors
Inventory Management: The CMMS Technician ensures that the building has an accurately stocked storeroom of critical and spare parts, along with operational and building supplies.
Manage MRO spare parts inventory, including ordering, receiving, issuing and inventory management responsibilities
Manage critical spare parts by organizing physical storage, managing critical inventory levels, regularly cycle counting inventory levels and ensuring MRO parts availability
Data Management: The CMMS tech ensures quality data within Maximo for accurate inventory and labor reporting and appropriate leadership decisions on work order prioritization
Assist in assuring data integrity in the maintenance management system (Maximo) by managing the asset setup, parts, and job plans based upon input from E&F leaders and technicians
Support E&F Operations by creating, analyzing, and publishing reports for E&F management and as directed within the maintenance management system
Plant Engineering Supervisor
16 Years 5 Months
UNITED PARCEL SERVICE | 05.2006 - 10.2022
Managed a team of maintenance personnel to coordinate the daily operation of building maintenance services
Oversaw the maintenance of mechanical, electrical, plumbing and other systems
Developed and instituted preventative maintenance programs to reduce long-term maintenance costs
Monitored inventory and ordered new supplies to meet demand for repairs
Communicated with management to improve building needs and upkeep with equipment upgrades and performance
Counseled employees about work-related issues and assisted employees to correct job-skill deficiencies
Participated in budget preparation and administration, coordinated purchasing and documentation and monitored departmental expenditures
Directed installation, testing, operation, maintenance, and repair of facilities and equipment
Evaluated environmental impacts of engineering, architecture, and research, and development activities
Consulted and negotiated with clients to prepare project specifications
Managed coordination and overall integration of technical activities in architecture and engineering projects
Prepared budgets, bids, and contracts.
Hazmat Specialist
7 Years 2 Months
UNITED PARCEL SERVICE | 02.2010 - 04.2017
Reviewed and conducted Quality Control checks on the processing of Dangerous Goods shipments
Prepared operational effectiveness reports with actionable recommendations
Prepared reports and evaluated effectiveness of operations providing recommendations
Communicated regulations and policies according to the air carriers ground operations manual, US DOT (FAA), IATA/ICAO Dangerous Goods regulations, and UPS company policy
Provided leadership and evaluated performances for Dangerous Goods Sort and Spill Technicians staff
Served as Subject Matter Expert on any Dangerous Goods escalations including spills
Developed trend analysis reports for Senior Management on Dangerous Goods
Made recommendations and implemented process improvement ideas
Participated in Corporate RCR audits as a representative of the District
Conducted district-wide training sessions on Dangerous Goods compliance and safety
Education
Bachelor Of Science (B.S.) In Electronics Engineering Technology
DeVry University Miramar Campus | Miramar, FL | 06-2007
Skills
Maintenance
Inventory Management
Process Improvement
Preventive maintenance planning
Work order management
Regulatory Compliance
Team Leadership
Budget Development and Management
Safety Audit
Root cause analysis
Maximo
Enterprise asset management
Building automation systems
Fire suppression systems
Power distribution systems
HVAC troubleshooting
Electrical troubleshooting
Capital planning
OSHA 30 certification
Timeline
Operations Manager Engineering & Facilities IT
Target Corporation
07.2024 - CurrentRead More
Micromaintenance Technician
Target Corporation
07.2023 - 07.2024Read More
Hazmat Specialist
UNITED PARCEL SERVICE
02.2010 - 04.2017Read More
Plant Engineering Supervisor
UNITED PARCEL SERVICE
05.2006 - 10.2022Read More
DeVry University Miramar Campus
Bachelor Of Science (B.S.) In Electronics Engineering Technology