Delsy C. Correa Vargas
Bergenfield
Summary
I’m a dedicated hospitality professional who thrives in fast-paced environments and enjoys delivering great customer experiences. I take pride in providing friendly, attentive service and adapting quickly to changing situations. I work well as part of a team, manage multiple tasks with ease, and handle customer questions calmly and efficiently. I’m reliable, positive, and committed to keeping a clean, organized workspace while making sure guests feel welcome and satisfied.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender/Server
JP Morgan Chase
New York
06.2021 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Adapted quickly to changing priorities during peak hours, maintaining high service quality under pressure.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Followed health and safety guidelines while handling food and beverages.
Team Captain
JP Morgan Chase
New York
02.2016 - 03.2020
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Coordinated project timelines to ensure alignment with organizational goals and deadlines.
- Set clear expectations for each members roles and responsibilities.
- Enhanced team performance by implementing effective communication and collaboration strategies.
- Maintained operational efficiency.
- Trained new team members on processes and best practices for efficiency.
- Monitored team performance and provided constructive feedback for improvement.
Education
Bachelor of Accounting - Business
Universidad Santo Tomas
Bogota, Colombia04-1998
Some College (No Degree) - English As Second Language
Bergen Community College
Paramus, NJSkills
- Beverage preparation
- Event planning
- Menu development
- Health compliance
- Point of sale
- Customer relationship management
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
Tips Certification / Bartending
Timeline
Bartender/Server
JP Morgan Chase
06.2021 - Current
Team Captain
JP Morgan Chase
02.2016 - 03.2020
Bachelor of Accounting - Business
Universidad Santo Tomas
Some College (No Degree) - English As Second Language
Bergen Community College