DeLucas Shine
Shreveport,LA
Summary
Resourceful professional in installation, maintenance, and repair with a knack for completing tasks efficiently and productively. Possess specialized skills in troubleshooting, preventive maintenance, and equipment safety protocols. Excel in time management, problem-solving, and teamwork to deliver high-quality workmanship on schedule.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Installation Business Technician
Comcast
Shreveport, LA
01.2014 - 09.2021
- Resolved escalated customer complaints quickly and professionally.
- Provided guidance to junior technicians on how to handle difficult customer inquiries.
- Trained staff members on the use of various business applications.
- Installed, configured and maintained computer systems, networks, printers and other peripheral devices.
- Provided technical support to internal and external customers on a daily basis.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Ensured that all installations met industry standards for safety and quality assurance.
- Repaired faulty connections by removing old wiring and replacing it with new wiring as needed.
- Collaborated with customers to explain services available and answer questions about technical issues.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Trained customers on equipment use, setup procedures and troubleshooting strategies.
- Trained junior technicians on best practices for installing cabling systems according to industry standards.
- Maintained inventory of supplies needed for future installations and repairs.
- Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.
- Utilized knowledge of local building codes when performing work in order to meet safety regulations.
- Replaced defective parts or components within a cable system when necessary.
- Responded promptly to emergency situations requiring immediate attention.
Maintenance Technician
Louisiana Association for Blind
Shreveport, LA
11.2011 - 11.2013
- Developed preventative maintenance plans for various types of machinery.
- Trained junior technicians on best practices for machine operation and repair.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Replaced defective parts such as bearings, seals, gears, valves.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Adjusted machine settings according to manufacturing specifications.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Assisted in the installation of new machinery and equipment.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Routinely inspected plant equipment for signs of wear or malfunctioning parts.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Followed established safety procedures when operating heavy machinery.
- Maintained clear and safe workspace areas to meet OSHA standards.
Education
Electronic Technology - Electronics Technology
Remington College
Shreveport, LA10-2011
High School Diploma -
Booker T. Washington New Technology High School
Shreveport, LA05-1999
Skills
- Power Tool Operation
- Hardware Installation
- Equipment Calibration
- System Configuration
- Cable Management
- Waste Reduction
- Network setup
- Installation planning
- Installation tools
- Supply Management
- Project Management
- Building Maintenance
- Groundskeeping
- Equipment Repair
Affiliations
Professional DJ who loves to entertain at parties,wedding,baby showers and all types of events. Family oriented; Billiard player; Fisherman etc
Accomplishments
Earned a Leadership award at Comcast for the help of training new technicians
Certification
Started as a Residential Technician and got promoted to Business Technician
Languages
English
Professional
Websites
n/a
N/A
Timeline
Installation Business Technician
Comcast
01.2014 - 09.2021
Maintenance Technician
Louisiana Association for Blind
11.2011 - 11.2013
Electronic Technology - Electronics Technology
Remington College
High School Diploma -
Booker T. Washington New Technology High School