Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
n/a
Timeline
Generic

DeLucas Shine

Shreveport,LA

Summary

Resourceful professional in installation, maintenance, and repair with a knack for completing tasks efficiently and productively. Possess specialized skills in troubleshooting, preventive maintenance, and equipment safety protocols. Excel in time management, problem-solving, and teamwork to deliver high-quality workmanship on schedule.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Installation Business Technician

Comcast
Shreveport, LA
01.2014 - 09.2021
  • Resolved escalated customer complaints quickly and professionally.
  • Provided guidance to junior technicians on how to handle difficult customer inquiries.
  • Trained staff members on the use of various business applications.
  • Installed, configured and maintained computer systems, networks, printers and other peripheral devices.
  • Provided technical support to internal and external customers on a daily basis.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Ensured that all installations met industry standards for safety and quality assurance.
  • Repaired faulty connections by removing old wiring and replacing it with new wiring as needed.
  • Collaborated with customers to explain services available and answer questions about technical issues.
  • Troubleshot and diagnosed systems using speed, ping and related tests.
  • Trained customers on equipment use, setup procedures and troubleshooting strategies.
  • Trained junior technicians on best practices for installing cabling systems according to industry standards.
  • Maintained inventory of supplies needed for future installations and repairs.
  • Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.
  • Utilized knowledge of local building codes when performing work in order to meet safety regulations.
  • Replaced defective parts or components within a cable system when necessary.
  • Responded promptly to emergency situations requiring immediate attention.

Maintenance Technician

Louisiana Association for Blind
Shreveport, LA
11.2011 - 11.2013
  • Developed preventative maintenance plans for various types of machinery.
  • Trained junior technicians on best practices for machine operation and repair.
  • Conducted regular safety checks to ensure compliance with OSHA standards.
  • Worked closely with engineering team to develop innovative solutions for existing problems.
  • Replaced defective parts such as bearings, seals, gears, valves.
  • Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
  • Diagnosed mechanical problems using visual inspections and test instruments.
  • Conducted electrical repairs on motors, lighting systems, and other related components.
  • Adjusted machine settings according to manufacturing specifications.
  • Responded promptly to emergency breakdowns at any time during shift hours.
  • Assisted in the installation of new machinery and equipment.
  • Repaired or replaced faulty wiring, switches, relays, and other electrical components.
  • Routinely inspected plant equipment for signs of wear or malfunctioning parts.
  • Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
  • Followed established safety procedures when operating heavy machinery.
  • Maintained clear and safe workspace areas to meet OSHA standards.

Education

Electronic Technology - Electronics Technology

Remington College
Shreveport, LA
10-2011

High School Diploma -

Booker T. Washington New Technology High School
Shreveport, LA
05-1999

Skills

  • Power Tool Operation
  • Hardware Installation
  • Equipment Calibration
  • System Configuration
  • Cable Management
  • Waste Reduction
  • Network setup
  • Installation planning
  • Installation tools
  • Supply Management
  • Project Management
  • Building Maintenance
  • Groundskeeping
  • Equipment Repair

Affiliations

Professional DJ who loves to entertain at parties,wedding,baby showers and all types of events. Family oriented; Billiard player; Fisherman etc

Accomplishments

Earned a Leadership award at Comcast for the help of training new technicians

Certification

Started as a Residential Technician and got promoted to Business Technician

Languages

English
Professional

Websites

n/a

N/A

Timeline

Installation Business Technician

Comcast
01.2014 - 09.2021

Maintenance Technician

Louisiana Association for Blind
11.2011 - 11.2013

Electronic Technology - Electronics Technology

Remington College

High School Diploma -

Booker T. Washington New Technology High School
DeLucas Shine