Delvin King
Brandon,MS
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Family Dollar
D'Iberville, MS
09.2023 - Current
- Delegated daily tasks to team members to optimize group productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Dollar General Assistant Manager
Dollar General
Brandon, MS
05.2021 - 04.2023
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Ensured compliance with safety regulations and company policies.
Customer Service Representative
Circle K
Brandon, MS
10.2021 - 11.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Wendy's Crew Member
Perimeter Foods, Inc.
Brandon, MS
05.2019 - 05.2021
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
Brandon High School
05.2021
Skills
- Upselling and Cross-Selling
- Team Development
- Office Equipment Proficiency
- Administrative Support
- Sales Monitoring
- Recruiting and Interviewing
Work Permit
Authorized to work in the US for any employer
Languages
English, Full Professional
Timeline
Assistant Manager
Family Dollar
09.2023 - Current
Customer Service Representative
Circle K
10.2021 - 11.2022
Dollar General Assistant Manager
Dollar General
05.2021 - 04.2023
Wendy's Crew Member
Perimeter Foods, Inc.
05.2019 - 05.2021
Brandon High School