Dema Elwawi
Lexington,KY
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
3
3
years of professional experience
Work History
Store Manager
Cricket Wireless
Lexington, KY
01.2023 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Planned special promotions or discounts based on market trends.
- Implemented campaigns and promotions to help with developing goods and services.
- Delegated work to staff, setting priorities and goals.
- Monitored employee performance and identified performance gaps for corrective action.
- Created weekly work schedules for store personnel.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Recruited, trained and supervised new employees.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
Salesperson
Leggings Park
Lexington, KY
12.2021 - 01.2023
Education
Associate of Applied Science - Dental Hygiene
Bctc
Lexington, KY01-2023
Skills
- Hourly shift management
- Store operations oversight
- Operational budgeting
- Personnel development
- Bank deposit procedures
- Promotional planning
- Team building
- Inventory oversight
- Staff management
- Store displays
- Relationship building and management
- Bank and safe deposits
- Store opening and closing
- Sales professional
- Cash management
- Friendly and positive
- Leadership development
- Employee training
Timeline
Store Manager
Cricket Wireless
01.2023 - Current
Salesperson
Leggings Park
12.2021 - 01.2023
Associate of Applied Science - Dental Hygiene
Bctc