Demargo Cox
The Bronx,NY
Summary
Recent college graduate with a strong foundation in education, customer service, and client relations, eager to transition into Human Resources or Administration. Skilled in communication, problem-solving, and relationship-building, with a strong ability to adapt quickly and contribute to team success. Passionate about enhancing operational efficiency and fostering positive workplace environments.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Whole Foods Market UWS
New York, NY
02.2019 - 08.2024
- Assisted customers with inquiries and concerns, providing clear and effective solutions that ensured customer satisfaction and loyalty
- Utilized active listening and problem-solving skills to manage customer complaints and resolve issues efficiently
- Worked collaboratively with team members and other departments to ensure smooth store operations and timely issue resolution
- Developed a deep understanding of customer needs, strengthening communication and sales skills
Student Teacher
Don Pedro Albizu Campos Middle School
New York, NY
02.2024 - 06.2024
- Designed and delivered English Language Arts lessons tailored to diverse student needs.
- Managed classroom behavior, provided individualized feedback, and supported academic progress.
- Collaborated with mentor teachers to assess and adapt teaching strategies.
- Communicated effectively with students, parents, and staff to ensure a positive learning environment.
- Analyzed data for optimizing student development.
Private Tutor
Private Practice
New York, NY
01.2020 - 02.2024
- Designed and delivered tailored tutoring sessions in English Literature for middle and high school students, improving student performance and comprehension
- Fostered a positive and supportive learning environment, boosting student confidence and increasing engagement
- Communicated effectively with parents to track student progress and set academic goals, ensuring client satisfaction and retention
Education
Bachelors of Science - Secondary English Education
City College of New York
08-2024
Skills
- Customer relationship management (CRM)
- Conflict Mitigation
- Clerical support
- Cross-functional team collaboration
- Documentation Management
- Data Acquisition
Timeline
Student Teacher
Don Pedro Albizu Campos Middle School
02.2024 - 06.2024
Private Tutor
Private Practice
01.2020 - 02.2024
Customer Service Associate
Whole Foods Market UWS
02.2019 - 08.2024
Bachelors of Science - Secondary English Education
City College of New York
Similar Profiles
Sanam Kordbacheh MolaeiSanam Kordbacheh Molaei
Recruiter/Account Manager at UWSRecruiter/Account Manager at UWS
Crystal HaneefCrystal Haneef
Shopper at Whole Foods Market, Whole FoodsShopper at Whole Foods Market, Whole Foods
Nipun SatavNipun Satav
Human Resources Executive at UWS Physiotherapy SocietyHuman Resources Executive at UWS Physiotherapy Society