Demari Dizer
Indianapolis,IN
Summary
A high-tempo collaborator and servant leader who is able to handle pressure, and deliver accurate results in fast-moving environments. I trade rhetoric for daily execution through removing roadblocks, prioritizing, planning, and anchoring group success through steady, dependable work.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Patient Care Technician
Sidney & Lois Eskenazi Hospital
12.2024 - 07.2026
- Delivered direct patient care, including bathing, feeding, and mobility assistance to promote comfort and well-being.
- Monitored patient vital signs and reported changes in condition to nursing staff, facilitating timely interventions.
- Collaborated with multidisciplinary teams to implement care plans tailored to individual patient needs.
- Instructed patients and families on care procedures and health management practices to support better health outcomes.
- Trained new staff on hospital protocols, enhancing team efficiency and adherence to standards of care.
Office Manager
The Wound Pros
12.2023 - 12.2025
- Managed daily office operations.
- Maintained office supply inventory by placing orders.
- Facilitated Medicare visits by coordinating appointments and assisting patients with necessary paperwork.
- Oversaw various projects and provided regular progress reports to supervisors, ensuring transparency and alignment with organizational goals.
- Delivered attentive customer service by addressing client inquiries and concerns via phone calls and email correspondence, enhancing client satisfaction.
- Arranged meetings to enhance communication and collaboration among team members.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records to protect organizational integrity.
Registration Specialist
IU Health Physicians Hospital North
09.2022 - 10.2023
- Registered new patients and created their charts.
- Updated patient demographics, validated insurance information, and signed patients up for insurance to ensure accurate patient records.
- Collaborated with medical assistants, nurses, and physicians to ensure accurate orders for follow-up appointments.
- Collaborated with medical assistants, nurses, and physicians to facilitate accurate follow-up appointment orders.
- Handling incoming phone calls
- Managed office emails and voicemails to ensure timely communication and support for patient needs.
- Ensured confidentiality by shredding sensitive documents
- Handled office emails and voicemail communications.
- Closed office at end of business day following procedures
Patient Access Representative
Community East Hospital
Indianapolis, Indiana
02.2021 - 08.2022
- Verified insurance and obtained pre-authorizations for medical procedures.
- Collaborated with healthcare professionals to identify patients.
- Collaborated with healthcare professionals to assess patient needs.
- Created charts for new patients and updated existing ones to maintain accurate information.
Education
Bachelor of Science - Spanish
University of Indianapolis
Indianapolis, INSkills
- Care coordinator
- Patient-focused
- Clear oral/written communication
- Easily adaptable
- Relationship builder
- Compassionate
Certification
- BLS Certification
- CPR Certification
Volunteer work
Administrative & Clerical Precision: Documented real-time, complex encounters with strict privacy, proving sharp attention to detail and fast processing skills.
Global Project Execution: Partnered with international teams to deploy resources and deliver critical community education in high-need areas.
Client & Public Relations: Enhanced customer experience in high-stress environments by providing a welcoming, supportive presence for diverse populations.
Cross-Cultural Communication: Tailored communication styles to connect with, support, and advocate for individuals from varied cultural and socioeconomic backgrounds.
Timeline
Patient Care Technician
Sidney & Lois Eskenazi Hospital
12.2024 - 07.2026
Office Manager
The Wound Pros
12.2023 - 12.2025
Registration Specialist
IU Health Physicians Hospital North
09.2022 - 10.2023
Patient Access Representative
Community East Hospital
02.2021 - 08.2022
Bachelor of Science - Spanish
University of Indianapolis