De'mari Phillips
Kroger
Covington,KY
2
years of professional experience
Motivated with a solid background in retail operations. Recognized for excellent communication and time management skills, contributing to a positive work environment and efficient team collaboration to meet customer needs. Skilled in building customer relationships and understanding customer needs.
Work History
Online Grocery Pickup Associate
7 Months- Streamlined communication with customers to confirm order details and address inquiries promptly.
- Trained new associates on efficient order fulfillment processes and safety protocols.
- Utilized computerized inventory management systems to update stock information in real-time.
Crew Lead
1 Year 1 Month- Supervised daily operations, enhancing service delivery and ensuring customer satisfaction.
- Trained and mentored new crew members on operational procedures and safety protocols.
- Coordinated shift schedules, optimizing staffing during peak hours to support operational effectiveness.
- Facilitated communication between team members, improving workflow efficiency and collaboration.
- Managed inventory levels to optimize stock availability and minimize waste.
- Resolved customer complaints promptly, maintaining high standards of service excellence.
Crew Associate
7 Months- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Coordinated with team members to ensure timely preparation of tasks.
- Supported team members to streamline operations and foster a positive work environment.
- Organized workspace to enhance operational efficiency.
Education
High School Diploma
- Awarded [district excellence]
- Honor Roll [22'-26']
- Awarded kentucky DECA state top 5
- Professional Development: business
- Extracurricular Activities: football from 22' - 26'
- covington independant student council Member
Principles of Engineering - Engineering
- Professional Development: year long professional development projects
Skills
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Excellent communication
Organizational skills
Task prioritization
Team building
Timeline
Online Grocery Pickup Associate
Kroger
12.2025 - CurrentRead More
Crew Lead
AMC Theatres
12.2024 - 01.2026Read More
Crew Associate
AMC Theatres
05.2024 - 12.2024Read More
Holmes Highschool
High School Diploma
Read More
Ignite Instute
Principles of Engineering from Engineering
Read More