Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
9
9
years of professional experience
Work History
Supervisor
Starbucks
Bakersfield, CA
05.2019 - Current
Managed teams of people in strenuous environments to exceed sales demands.
Complied with standards for merchandising, stocking, ordering, and storing product.
Mentored and trained newly hired employees on operating equipment and safety standards.
Repaired equipment to keep facilities moving smoothly, informing maintenance department of major machinery failures or defaults.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Performed evaluations and reviews for large staff of employees.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Identified individual employee's unique work styles and adapted management methods.
Daycare Assistant
QD's Daycare
Bakersfield, CA
08.2024 - 05.2026
Assisted in implementing daily educational activities to foster children's development and learning.
Supported children's social and emotional growth through positive reinforcement and conflict resolution strategies.
Maintained a safe, clean, and organized environment for all children during playtime and structured activities.
Collaborated with parents to address concerns regarding child behavior and developmental progress effectively.
Office Assistant
California State University
Bakersfield, CA
03.2017 - 07.2019
Only assistant chosen to process specific applications which required more access, trust, and responsibility
Assist students in person and via phone involving enrollment of courses, university applications, financial aid, etc.
Created and/or updated student accounts which included data entering grades
Created files and then routed them to their designated processors
Opened and properly distributed incoming mail
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Kept physical files and digitized records organized for easy updating and retrieval by any team member with access
Directed guests and routed deliveries and courier services
Worked with upper management to complete complex projects within specific timelines