DEMARRIO PERKINS

Motivated and detail-oriented technician with practical experience deploying software to VOCF vehicles, performing OTA updates, and working with CAN communication systems. Proficient in extracting Bus Query (BQ) data, loading tokens, troubleshooting software and module communication issues, and maintaining thorough documentation. Demonstrates strong adherence to written procedures, effective multitasking, and reliable support in fast-paced testing environments. Highly driven with a strong commitment to continuous learning and technical development.

Software Deployment Technician – VOCF Vehicles

• Deploy software updates to VOCF fleet vehicles with accuracy and consistency.
• Perform OTA flashing procedures and verify successful software installation.
• Utilize CAN communication systems to extract Bus Query (BQ) data and load required tokens.
• Diagnose and resolve software deployment issues and module communication faults.
• Maintain clear and detailed documentation of vehicle status, updates, and completed work.
• Provide support for test cases and assist with basic vehicle operations as needed.
• Proactive, self-motivated, and quick to learn in dynamic technical environments.

An experienced rail loader with expertise in operating equipment and securing cargo effectively. Skilled in delivering strong leadership and support to crew members, ensuring compliance with company policies and safety standards. Proven track record of swiftly resolving transportation challenges, minimizing disruptions, and consistently maintaining exceptional service quality.

Vehicle Transport & Inspection

• Transport vehicles from headquarters or dealerships to designated locations for nationwide shipping.
• Inspect and document mileage and any damages before transport.
• Verify and complete all necessary paperwork at drop-off locations.
• Log any accidents, delays, or damaged vehicles and escalate issues to management as needed.

Crew Oversight & Coordination

• Oversee crew operations to ensure accurate documentation of vehicles and VIN numbers.
• Maintain a safe and efficient workflow by coordinating tasks among team members.
• Provide guidance and support to crew members to ensure adherence to company policies and safety protocols.
• Adhere to all transportation and rail safety regulations to prevent fines or operational disruptions.

Issue Resolution & Service Quality

• Ensure Proper Vehicle Securing: Verify that all vehicles are properly secured on rail cars to prevent movement or damage during transport.
• Conduct last-minute inspections before departure to confirm compliance with loading procedures and safety standards.
• Assess the speed and accuracy of loading operations to maintain schedules and minimize delays.
• Coordinate with dispatchers, drivers, and rail personnel to address any last-minute changes or concerns.
• Identify and troubleshoot any equipment malfunctions or logistical challenges that could affect transport.