Demba Cham
The Bronx
Summary
I am a dedicated employee, skilled in customer service, multitasking, and effective time management. Committed to ensuring that every customer has a positive and memorable experience. Eager to find opportunities that will allow me to grow my skills, while contributing to the success of the company. A customer-focused individual who is passionate about providing outstanding service. Results-driven, and always looking to learn and innovate.
Overview
6
6
years of professional experience
Work History
Koro Beauty Supply
koro Bagayoko
The Bronx
06.2018 - 08.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified the needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated a variety of machinery and tools safely and efficiently. I worked at the register.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Bachelor of Science - Business Management
Manhattanville University
Purchase, NY06-2025
Bachelor of Arts - Sports Studies
Manhattanville University
Purchase, NY06-2025
Skills
- Customer service
- Excellent communication
- Task prioritization
- Dependable and responsible
- Cultural awareness
- Written communication
- Calm under pressure
- Teamwork and collaboration
Languages
English
Native/ Bilingual
wolof
Native/ Bilingual
Bambara
Full Professional
Affiliations
Part-time soccer player, possibly going to higher level
Accomplishments
Demonstrated leadership as Team Captain in college (senior year) for the men’s soccer team. Achieved placement in honors classes during college and received multiple awards and achievement recognitions throughout my academic career.
Timeline
Koro Beauty Supply
koro Bagayoko
06.2018 - 08.2024
Bachelor of Science - Business Management
Manhattanville University
Bachelor of Arts - Sports Studies
Manhattanville University
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