Demeasha Sheckles
Summary
Results-driven sales professional with 2+ years in customer engagement and security operations. Skilled in leadership, data analysis, and process optimization, delivering high levels of customer satisfaction and safety. Focused on continuous improvement and collaboration to enhance team performance and operational effectiveness.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
SECURITY OFFICER
Fulton County Courthouse
01.2024 - 05.2026
- Responded to emergencies promptly, minimizing risks to individuals and property.
- Continuously assess risks to maintain a secure environment.
- Checked visitor IDs for security before granting access to the facility.
- Welcomed guests, ensuring safety and fostering a friendly environment.
- Addressed visitor queries on safety and access, enhancing overall visitor experience.
SALES WOMAN
ALM Kia South
Union City
01.2023 - 01.2024
- Greeted customers, provided inventory insights to enhance buying experience.
- Greet customers, provide inventory insights, enhance buying experience.
- Facilitated vehicle sales by matching customers with suitable options, resulting in increased customer engagement.
- Organize sales paperwork, streamline processes, improve efficiency.
- Cleaned vehicles pre-delivery to ensure quality and enhance customer satisfaction.
SUPERVISOR
DHL Supply Chain
02.2021 - 12.2022
- Onboarded new team members and coached personnel in marketing tasks to enhance team capabilities.
- Assisted in the recruitment process, identifying top candidates who contributed significantly to the team's success.
- Implemented cost-saving measures while maintaining quality standards for optimal profitability.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Assisted in recruitment process by identifying top candidates, strengthening team performance.
Education
HIGH SCHOOL DIPLOMA -
Liberty High School
Louisville, KY 08.2017 - 05.2021
Skills
- Security
- Emergency Response
- Risk Assessment
- Data Analysis
- Documentation
- Time Management
- Organization
- Leadership
- Active listening
Timeline
SECURITY OFFICER
Fulton County Courthouse
01.2024 - 05.2026
SALES WOMAN
ALM Kia South
01.2023 - 01.2024
SUPERVISOR
DHL Supply Chain
02.2021 - 12.2022
HIGH SCHOOL DIPLOMA -
Liberty High School
08.2017 - 05.2021