DEMEATRIO D. WADE
Santa Fe,NM
Summary
As a (US citizen and) aspiring Health and Safety Technician, i am enthusiastic about leveraging my strong attention to detail, analytical skills, and commitment to ensuring safe and compliant work environments. Although i am new to the field, i have a foundational understanding of health and safety regulations and best practices through my educational background and personal research. I am eager to apply my abilities in risk assessment, hazard identification, and the development of safety protocols. My excellent communication skills enable me to effectively collaborate with colleagues and clearly convey safety information. Additionally, i am proficient in using various software tools and possess a solid understanding of data collection and reporting which are essential for monitoring and improving workplace safety.
I am committed to continuous learning and professional development to enhance my expertise in occupational health and safety. My proactive approach and dedication to fostering a culture of safety make me a valuable candidate for a Health and Safety Technician position.
Overview
6
6
years of professional experience
Work History
Upward Bound Advisor
Northern New Mexico College
Student Services & Career Development Coordinator
City Of Espanola
Server
Red Lobster
12.2023 - Current
- Enhanced customer satisfaction by promptly attending to customer needs and providing personalized service. Customers say i am the best server they have ever had at Red Lobster.
- Designated trainer for new servers, providing guidance on restaurant standards, best practices, and excellent customer service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Amazon Flex Delivery Driver
Amazon
01.2021 - Current
- Rated “Best Delivery Partner;” extremely punctual and focused on providing excellent customer service to customers.
Financial Aid Officer
Northern New Mexico College
11.2018 - 03.2021
- With over 2 years of experience providing elite customer service and satisfaction, proficient utilization of productivity software systems, and implementing a wide variety of core competency office skills
- My modus operandi is to always improve my skill sets and inspire my colleagues
- Individually managed the Federal Student Loan Program with minimal assistance
- Networking with High Schools in the Northern New Mexico area; and creating the Powerpoint presentation for the Financial Aid Office Outreach and FAFSA workshops
- Performed monthly procurement of loan subscription services
- Organizing in-person, over the phone, and video meetings to clarify, assist, inform, and obtain information from students applying for Federal and State
- Student loans
- Working with the Assistant Director and Business Office to complete monthly and yearly reconciliation reports for both the Federal Student Loan Program and
- Federal Grant Program
- Going the extra-mile by assisting student employees with all front desk duties during busy times
- Vigilantly utilizing best practices to protect confidential information as FERPA requires.
- Complied with state and federal financial aid guidelines and regulations.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Processed loan applications and monitored progress from start to finish.
- Evaluated loan requests and documents to verify accuracy and completeness.
Education
Bachelor’s Degree - Business Administration Management
Northern New Mexico College
High School Diploma - undefined
Decatur Christian School
Skills
- Business Systems Microsoft WordExcel SpreadsheetsPowerpoint
- PresentationsGoogle Docs
- Administrative Support Front Office SupportCustomer OrientedTeam
- OrientedHandle Highly Sensitive InformationCalendar ManagementMeeting
- SchedulingProcurementFollow Procedures and ProtocolsFollowing Recommended
- Approach for Desired ResultsObey Authority and Superiors
- Communication Professional DemeanorPreparing ReportsOrganizing and
- Maintaining InformationAnalyzing DataEffective Verbal and Written
- CommunicationPhone ManagementOverall Effective Networking
- AbilityProofreading
- Personal Leadership Enthusiasm to Learn and Develop ProfessionallyGo The Extra
- MileSolutions FocusedCooperation MindsetOptimistic AttitudeAbility to Work
- IndependentlyHardworkingSelf MotivatedDependablePunctualAvailableAbility to
- Calmly Manage Frequent Interruptions and Changing Priorities
- HIGHLIGHTS:
- Created the first modernized interactive Powerpoint presentation with special effects
- That amazed and educated our customers/ future students and got more students to do
- Their FAFSA at our FAFSA Help workshops after the presentations, ultimately
- Increasing early enrollment rates at Northern New Mexico College
- Created a Federal Student Loan Default and Delinquency Excel Spreadsheet list to solve
- The alarming problem of increasing student delinquency and default rate after being
- Alerted by a NSLDS (National Student Loan Data Systems) check The Spreadsheet
- Included phone contactsemailhome address and option to contact via social media
- The success of the spreadsheet lowered delinquency rates placing our institution back
- Into good standing on NSLDS
- Northern New Mexico College Upward Bound Academic Advisor (2017-2018)
- Networking with Espanola Valley High School’s Guidance Counselors, Teachers
- Principals, and Superintendent to maintain access to key facilities and
- Classrooms to perform presentations and after school activities
- Work with the UB team to plan and organize the after school programs, Saturday
- Academies, and summer enrichment program
- Preparing individual powerpoint presentations and projects for Saturday
- Academy
- Ensure that all monthly Excel spreadsheets, Microsoft Word documents, logs
- Reports, evaluations, grades, and other data instruments are entered on time or
- On immediate request by the Program Director into shared Google Drive
- Provide communication, verbal and electronic, to students and families about
- Important events and updates
- Public Speaking for UB Graduation Ceremony, which included
- Announcing accomplishments, and handing out awards to recipients
- Displaying a positive, caring, and compassionate attitude towards students
- Providing leadership and guidance to lower-level staff
- 2
- City of Espanola Rio Arriba Community Empowerment Program Student Services
- And Career Development Coordinator (2016-2017)
- Assisted in the planning and initiation of the first Career Resource Center at
- Espanola Valley High School Library
- Provide monthly presentations to the Mayor of Espanola and other government
- Officials
- Networking with high school principals, superintendents, and other staff
- Members, via phone calls, emails, and in-person meetings, to gain access to IEPs;
- And provide students with disabilities weekly life skill classes
- Provide Powerpoint presentations for Carlos Vigil Middle School’s entire 7th
- Grade on suicide, bully, and drug prevention
- Showcasing a compassionate attitude and assisting young at risk adults gain
- Employment and all the necessary personal leadership skills to be a productive
- Member of society
- Northern New Mexico CollegeStudent Ambassador (2011-2014)
- Networked with high schools to perform outreach Network with the Registrar
- And Admissions office to create student orientation lists for spring, summer, and
- Fall
- Plan student orientation activities
- Working front desk at the Student Success Center and providing tutoring
Additional Information
- Involvement: , DCS Boys Basketball Team State Champion|NACA National Champion|NACA National MVP 3
Timeline
Server
Red Lobster
12.2023 - Current
Amazon Flex Delivery Driver
Amazon
01.2021 - Current
Financial Aid Officer
Northern New Mexico College
11.2018 - 03.2021
Upward Bound Advisor
Northern New Mexico College
Student Services & Career Development Coordinator
City Of Espanola
Bachelor’s Degree - Business Administration Management
Northern New Mexico College
High School Diploma - undefined
Decatur Christian School
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