Summary
Work History
Overview
Education
Skills
Timeline
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DEMERY CLEMENS

Development and Management
Redding,CA

Summary

Driven Business Manager with 10 plus years experience in developing operational procedures, maintaining government regulations and monitoring. Active in budget development.


Result driven with strength in promoting optimal customer service. Experienced in employee relations, payroll, State Fund, DOT, scheduling and communications. Committed to creating an environment that is conducive to achieving customer satisfaction, compliance and increased sales.

Work History

SOLID WASTE ADMINISTRATION

C&D WASTE REMOVAL
06.2014 - 07.2023
  • C&D WASTE REMOVAL, — J U LY 2 023
  • Maintained State, Federal, Municipal solid waste and recycling operations in accordance with government regulations.
  • Developed and implemented business strategies, increasing revenue and effectively targeting new markets; negotiating projects with a high success rate.
  • Lava Fire 2018 contractual cultivation and implementation with the Forest Service and Cal Fire to facilitate servicing multiple EOC sites including Airports.
  • Business Financial Accounting including AR/AP, payroll, State Fund, monthly reports, reconciliation and financial analytics. Experienced in Quickbooks.
  • Supervised staff scheduling, attendance, punctuality, incident review and performance.



PURCHASING ACCOUNT CLERK II

REDDING
11.2011 - 01.2014
  • Input and maintained legal documentation, including DMV title reporting and transfers between customers and City Auction.
  • Gathered, tabulated and proofread statistical and financial data.
  • Accepted and verified collections, receipts and other data for more than 75 municipal accounts in accordance to policy and regulations.
  • Routed agreements, contracts and invoices through signature process. Supported office operations, managed client correspondence, ensured record tracking and internal communications.
  • Responsible for safety meeting compliance.

BRANCH MANAGER

NORTH VALLEY BANK
06.2000 - 02.2005
  • Maintained friendly and professional customer interactions.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors; responsible for operational SOPs to ensure zero-exception audits.
  • Engaged employees in business processes with positive motivational techniques to provide excellent customer service with integrity led sales goals.
  • Cross trained job duties to ensure best customer service possible while increasing employee knowledge for development and growth.
  • Resolved various issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.

Overview

23
23
years of professional experience

Education

Associate of Arts -

SHASTA COLLEGE
REDDING, CA
06.2025

Skills

  • Ability to Work Under Pressure
  • Effective Time Management
  • Customer Service
  • Communication Skills

Timeline

SOLID WASTE ADMINISTRATION

C&D WASTE REMOVAL
06.2014 - 07.2023

PURCHASING ACCOUNT CLERK II

REDDING
11.2011 - 01.2014

BRANCH MANAGER

NORTH VALLEY BANK
06.2000 - 02.2005

Associate of Arts -

SHASTA COLLEGE

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DEMERY CLEMENSDevelopment and Management