Summary
Overview
Work History
Education
Skills
Timeline
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Demetra Buford

Keithville,LA

Summary

Dynamic Investigative Specialist with a proven track record at Probation & Parole, skilled in detail-oriented data management and effective problem resolution. Successfully streamlined processes, enhancing operational efficiency and accuracy. Adept at training and fostering teamwork, ensuring a positive work environment while managing complex case closures and documentation with precision.

Overview

11
11
years of professional experience

Work History

Investigative Specialist

Probation & Parole
12.2018 - Current
  • Fingerprint (AFIS) two four-hour shifts a week.
  • Input Intake paperwork into CSM and Cajun
  • Collect DNA samples.
  • Back up Front Desk when needed.
  • Pull AFIS picture and fingerprint cards for officers.
  • Answer emails in a timely matter.
  • Code Cajun for Warrants, Motion & Orders, Detainer Notification, ECC.
  • Set Up files by making sure everything that is in CSM is in Cajun Make sure paperwork is in file in the correct order.
  • Pull all necessary paperwork from Oracle and Clerk Connect, and place in file for officers
  • Scan files, PPI, PSI, and victim letter into Oracle
  • Pull files and narratives back from the dead in CSM.
  • Set Up fees in Cajun.
  • Close cases in Cajun and CSM print closure letters and have them signed by officer average about 40-50 monthly.
  • Code Activity Report as deferred or waived.
  • Code Admin Sanctions Probation extensions
  • Create flash packet.
  • Run rap/FBI sheets.
  • Complete all DF-8 and SARS investigations by putting info into Cajun and CSM.
  • Purge files.
  • Help train new
  • Close investigation in Cajun and CSM

Chart Prep/Schedule Coordinator

UNCT/USMD
03.2016 - 06.2018
  • Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
  • Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
  • Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
  • Monitored employee attendance and punctuality, addressing issues promptly to maintain optimal staffing levels.

Team Lead Health Service Coordinator

Teladoc
06.2014 - 03.2016
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Responsible for communicating with physicians to ensure all patients scheduled for consults receive them in a timely manner.
  • Update patients EMR charts, enter doctors notes into charts, along with Rx and ICD 9 codes.
  • Assist physician with request or concerns they may have,.
  • Respond to emails concerning scheduled consults.
  • Preform background checks, verify past employment, and set up payroll on all physicians hired.

Education

High School Diploma -

Southwood High School
Shreveport, LA
05-1998

Skills

  • Skilled in Microsoft Office Suite
  • Supervisor Experience in high level working environment
  • Client relations
  • Detail-oriented data management
  • Effective problem resolution
  • Strategic problem solving
  • Training

Timeline

Investigative Specialist

Probation & Parole
12.2018 - Current

Chart Prep/Schedule Coordinator

UNCT/USMD
03.2016 - 06.2018

Team Lead Health Service Coordinator

Teladoc
06.2014 - 03.2016

High School Diploma -

Southwood High School

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Demetra Buford