Demetra Buford
Keithville,LA
Summary
Dynamic Investigative Specialist with a proven track record at Probation & Parole, skilled in detail-oriented data management and effective problem resolution. Successfully streamlined processes, enhancing operational efficiency and accuracy. Adept at training and fostering teamwork, ensuring a positive work environment while managing complex case closures and documentation with precision.
Overview
11
11
years of professional experience
Work History
Investigative Specialist
Probation & Parole
Shreveport, LA
12.2018 - Current
- Fingerprint (AFIS) two four-hour shifts a week.
- Input Intake paperwork into CSM and Cajun
- Collect DNA samples.
- Back up Front Desk when needed.
- Pull AFIS picture and fingerprint cards for officers.
- Answer emails in a timely matter.
- Code Cajun for Warrants, Motion & Orders, Detainer Notification, ECC.
- Set Up files by making sure everything that is in CSM is in Cajun Make sure paperwork is in file in the correct order.
- Pull all necessary paperwork from Oracle and Clerk Connect, and place in file for officers
- Scan files, PPI, PSI, and victim letter into Oracle
- Pull files and narratives back from the dead in CSM.
- Set Up fees in Cajun.
- Close cases in Cajun and CSM print closure letters and have them signed by officer average about 40-50 monthly.
- Code Activity Report as deferred or waived.
- Code Admin Sanctions Probation extensions
- Create flash packet.
- Run rap/FBI sheets.
- Complete all DF-8 and SARS investigations by putting info into Cajun and CSM.
- Purge files.
- Help train new
- Close investigation in Cajun and CSM
Chart Prep/Schedule Coordinator
UNCT/USMD
Dallas, TX
03.2016 - 06.2018
- Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
- Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
- Monitored employee attendance and punctuality, addressing issues promptly to maintain optimal staffing levels.
Team Lead Health Service Coordinator
Teladoc
Dallas, TX
06.2014 - 03.2016
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Responsible for communicating with physicians to ensure all patients scheduled for consults receive them in a timely manner.
- Update patients EMR charts, enter doctors notes into charts, along with Rx and ICD 9 codes.
- Assist physician with request or concerns they may have,.
- Respond to emails concerning scheduled consults.
- Preform background checks, verify past employment, and set up payroll on all physicians hired.
Education
High School Diploma -
Southwood High School
Shreveport, LA05-1998
Skills
- Skilled in Microsoft Office Suite
- Supervisor Experience in high level working environment
- Client relations
- Detail-oriented data management
- Effective problem resolution
- Strategic problem solving
- Training
Timeline
Investigative Specialist
Probation & Parole
12.2018 - Current
Chart Prep/Schedule Coordinator
UNCT/USMD
03.2016 - 06.2018
Team Lead Health Service Coordinator
Teladoc
06.2014 - 03.2016
High School Diploma -
Southwood High School
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