Highly organized and detail-oriented Customer Service Representative with more than 26 years of work at home experience supplying thorough, organized administrative support in a timely manner.
Hi, I’m
Demetra Jones
Hampton,GA
Summary
Overview
27
years of professional experience
Work History
Cam-Mar Trucking LLC
Office Administrator
04.2012 - Current
Job overview
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Edited documents to improve accuracy of language, flow, and readability.
Pep Boys Distribution Center
Office Clerk
06.1997 - 02.2024
Job overview
- Delivered clerical support by handling Bill Of Ladings for Carriers.
- Collaborated with various departments to complete loading of trailers for a timely delivery.
- Delivered clerical support by handling range of routine and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Input data into spreadsheets and databases.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Interacted with customers by phone, email, or in-person to provide information.
Education
DeVry University Stockbridge, Ga
No Degree from Health Information Technology
06.2013
University Overview
- Dean's List
Skills
- Customer service-oriented
- Professional phone etiquette
- Database management
- Flexible
- Accurate and detailed
- Professional Demeanor
- Continuous Improvement
- Adaptability and Flexibility
Accomplishments
Accomplishments
- Achieved [Employee of the Month] for 5 consecutive years.
Timeline
Office Administrator
Cam-Mar Trucking LLC
04.2012 - Current
Office Clerk
Pep Boys Distribution Center
06.1997 - 02.2024
DeVry University
No Degree from Health Information Technology
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