Summary
Overview
Work History
Education
Skills
Timeline
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Demetri Dennard

Detroit,MI

Summary

Progressing Loan Officer with a growing track record at Qualfon, excelling in consumer lending and documentation review. Strong talents in building strong customer relationships and delivering quality service. Skilled in database management and cash handling, committed to enhancing client satisfaction and overall efficiency.

Overview

4
4
years of professional experience

Work History

Loan Officer

Qualfon
Highland Park, MI
07.2024 - Current
  • Protected sensitive information of clients and bank records.
  • Established solid customer rapport by delivering outstanding service.
  • Ensured all applicant documentation met accuracy and completeness standards prior to underwriting.

Cashier

Wild Bill's Tobacco
Center Line, MI
08.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Adjusted work hours to align with company needs.
  • Handled cash register transactions with precision.
  • Ensured front lanes were consistently stocked and orderly.
  • Helped customers complete purchases, locate items, and join reward programs.

Call Center Representative

Teleperformance USA
Warren, MI
12.2021 - 07.2023
  • Provided exceptional customer service while managing demanding call volumes.
  • Quickly sifted through various software systems to enhance call navigation.
  • Built strong customer relationships using empathetic listening skills.

Education

Accounting

Western Michigan University
Kalamazoo, MI

Skills

  • Database management
  • Relationship building and management
  • Documentation review
  • Customer service-focused
  • Consumer lending
  • Financial services
  • Cash handling
  • Banking

Timeline

Loan Officer

Qualfon
07.2024 - Current

Cashier

Wild Bill's Tobacco
08.2023 - 05.2024

Call Center Representative

Teleperformance USA
12.2021 - 07.2023

Accounting

Western Michigan University