Hardworking employee enthusiastic about learning my role inside and out. Pursuing opportunities to learn new skills and contribute to group success. I Offer strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Delivery Associate
Arc Couriers
09.2022 - Current
Delivered packages to customer doorsteps and business offices.
Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
Mobile Service Technician
Pete’s Mobile (AAA)
01.2021 - 07.2023
Completed small repairs and battery installations as they occurred out on the road
Developed strong relationships with clients, resulting in repeat business and positive feedback.
Proactively identified potential areas for improvement within operations processes by proposing cost-effective solutions that optimized workflow efficiencies.
Mitigated risks associated with device mishandling or misuse by providing customers with clear instructions for proper care and maintenance.
Streamlined diagnostic processes, enabling faster issue identification and resolution.
Quality Control Inspector
Boxed Wholesale
08.2016 - 01.2020
Communicated with production team members about quality issues.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Inspected incoming and outgoing materials for accuracy and quality.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.