Demetri Ortiz-Rodriguez
Davenport,United States
Summary
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Marketing & Sales Representative (Lead Trainer)
Dynamic Connections
Orlando, FL
12.2025 - Current
- Conduct face-to-face marketing and sales campaigns on behalf of nonprofit organizations, driving consistent donor acquisition
- Educate potential donors on charitable missions and secure recurring contributions
- Promoted to leadership role responsible for training and mentoring new sales representatives
- Lead daily coaching sessions focused on communication, objection handling, and closing techniques
- Track performance metrics and support team members in achieving and exceeding sales goals
Guest Services Expert Team Member
Com-cast Corporation
05.2023 - 09.2025
- Delivered exceptional guest service in a high-volume theme park environment
- Assisted guests with park navigation, attractions, and general inquiries to enhance overall experience
- Resolved guest concerns quickly and professionally while maintaining brand standards
- Collaborated with team members to ensure smooth daily operations and guest satisfaction
- Maintained a positive and energetic attitude in a fast-paced, customer-focused setting
Quick Service Team Member & Cook
Culver's
Kissimmee, US
09.2019 - 05.2023
- Provided exceptional customer service by promptly addressing customer inquiries and resolving issues to enhance overall satisfaction.
- Trained new staff members on service protocols and company policies to maintain high standards of performance.
- Executed food preparation tasks following standardized recipes and portion control guidelines to enhance product consistency.
- Demonstrated flexibility by adapting to various roles within the team during peak hours and special events.
Education
Associate's Degree - Business Marketing & Advertising
Valencia State College
Kissimmee, United States01.2027
High School Diploma - undefined
East Ridge High School
Clermont, United States01.2023
Skills
- Conflict Resolution
- Guest Engagement
- Communication Skills
- Product Knowledge
- Operational Efficiency
- Attention to Detail
- Problem Solving
- Communication
- Time Management
- Customer Service
Certification
- Entrepreneurship and Small Business (ESB) Certification
- Microsoft Office Specialist (MOS)
- ServSafe Food Handler Certification
Languages
English - Native
Interests
- High-Intensity Interval Training
- Personal Health
- Cooking
- Reading
Accomplishments
District Champions for DECA in Marketing 2022 & 2023
Timeline
Marketing & Sales Representative (Lead Trainer)
Dynamic Connections
12.2025 - Current
Guest Services Expert Team Member
Com-cast Corporation
05.2023 - 09.2025
Quick Service Team Member & Cook
Culver's
09.2019 - 05.2023
Associate's Degree - Business Marketing & Advertising
Valencia State College
High School Diploma - undefined
East Ridge High School