Demetria Hicks
Baltimore,MD
Summary
Compassionate Patient Care Technician skilled in crisis intervention, vital signs monitoring, and electronic records management. Committed to enhancing patient well-being through engaging therapeutic activities and effective communication.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Patient Care Technician
University Of Maryland Medical System
Baltimore, Maryland
02.2024 - Current
- Delivered direct patient care, monitoring physical, mental, and emotional statuses.
- Monitored patient behavior, reporting significant changes to healthcare team.
- Provided crisis intervention support during acute psychiatric episodes.
- Assisted in developing and implementing comprehensive treatment plans for patients.
- Facilitated group therapy sessions to enhance mental wellness and develop coping strategies.
- Implemented therapeutic activities that fostered social interaction among patients.
- Designed and executed activities that created therapeutic environments, effectively reducing resident stress levels.
- Maintained accurate electronic records and documentation for all patients.
Patient Care Technician
Northwest Hospital
Randallstown, Maryland
02.2025 - 07.2026
- Monitored vital signs, promptly reporting changes to healthcare providers to ensure timely interventions.
- Triaged patients based on urgency, ensuring timely care delivery.
- Assisted medical staff in patient care and emergency procedures under supervision.
- Communicated with patients to gather detailed medical histories, enhancing accuracy of care.
- Documented patient interactions accurately in electronic health records system.
- Collaborated with team members to streamline workflow in emergency department, improving response times.
- Maintained cleanliness and organization of medical equipment and supplies.
- Participated in training sessions for new hires on standard operating procedures.
Patient Care Technician
Ascension Saint Agnes Hospital
Baltimore , MD
10.2018 - 07.2024
- Administered injections and medications under licensed practitioner supervision to ensure timely treatment.
- Monitored patient vital signs during procedures, promptly reporting changes to physician for immediate response.
- Identified potential complications during diagnostic testing to ensure patient safety.
- Assisted physicians in minor surgical procedures such as suturing lacerations.
- Performed basic laboratory tests including urinalysis, venipuncture, and hematology to support accurate diagnosis.
- Documented exam findings in electronic medical records for accuracy and compliance.
- Participated in interdisciplinary meetings to coordinate comprehensive patient care plans.
- Performed clerical tasks including filing, faxing, photocopying, and scanning documents.
Education
High School Diploma -
Friendship Academy of Engineering And Technology
Baltimore MD06-2014
Some College (No Degree) - Sterile Processing
Morgan State University
Baltimore, MD09-2026
Skills
- Patient care
- Vital signs monitoring
- IV insertion
- Crisis intervention
- Treatment planning
- Medical documentation
- Electronic records management
- Blood glucose monitoring
- Patient observation
- Team collaboration
- Communication skills
- Active listening
Languages
English
Professional
Certification
- CPHT
- BLS
- CPR
- FIRST AID
- CNA/GNA
Timeline
Patient Care Technician
Northwest Hospital
02.2025 - 07.2026
Patient Care Technician
University Of Maryland Medical System
02.2024 - Current
Patient Care Technician
Ascension Saint Agnes Hospital
10.2018 - 07.2024
High School Diploma -
Friendship Academy of Engineering And Technology
Some College (No Degree) - Sterile Processing
Morgan State University