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Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Dynamic Customer Support Specialist with extensive experience at Afni Inc, adept at technical troubleshooting and conflict mediation. Proven track record in enhancing customer satisfaction and retention through effective communication and first call resolution. Skilled in CRM software and committed to delivering exceptional service in high-pressure environments.

Certified Phlebotomist Technician well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. I have completed the phlebotomy program at Midlands Technical College and have recently passed the NHA Phlebotomy Technician Certification Exam. I believe I am well qualified for this position because of my interpersonal, organization and adaptability skills when working with toddlers, adults and geriatric patients.

Adaptive, creative, and results-oriented. Committed to excellence and making impactful contributions towards organizational goals.

My guiding principle as an English as a Second Language (ESL) Teacher and a professional is anchored on optimism, patience, perseverance, diligence, and productivity to the tasks and responsibilities assigned to me with the sense of positive mindset and direction, communication, teamwork, resourcefulness, adaptability, and adoptability.

Seasoned nursing professional offering 5 years of proven clinical knowledge, natural interpersonal strengths and technical abilities in home health and remote settings. Knowledgeable about EMR charting, medication reconciliation, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Dynamic Operating Room Registered Nurse with proven expertise at Fayetteville Ambulatory Surgery Center, excelling in patient safety and infection control. Recognized for leading quality improvement projects that enhanced surgical outcomes. Strong advocate for patient education and effective communicator, committed to maintaining a sterile environment and fostering teamwork in high-pressure settings.

Dynamic production supervisor with a proven track record at Graphic Packaging International, excelling in process optimization and effective team leadership. Achieved significant waste reduction through strategic decision-making and analytical problem-solving, while fostering a culture of safety and efficiency. Committed to enhancing operational performance and driving team success.

Customer service professional, who enjoys reading and spending time with her daughter! I'm Skilled in active listening and critical thinking, I excel in resolving issues and enhancing customer satisfaction. Having a track record of maintaining detailed records and delivering informed recommendations, ensuring seamless transitions for individuals I assist.

Dedicated and empathetic individual offering experience in direct patient care from prior nursing school experience of 2 years and phlebotomy experience. Committed to obtaining highest level of patient satisfaction while complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Demetria Staton

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Customer Service Representative

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High School Diploma -

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Customer Service Representative

High School Diploma -

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