Demetric McIntosh
Friendswood
Summary
Medical office professional prepared to excel in front desk role. Possesses valuable experience in patient interactions and administrative tasks, ensuring smooth daily operations. Known for teamwork, adaptability, and delivering high-quality service with focus on patient satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist Manger
Clear Creek Emergency Room
08.2020 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Improved office efficiency by organizing and maintaining accurate patient files and records.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Maintained a well-stocked reception area, creating a welcoming atmosphere for patients upon arrival.
- Maintained current and accurate medical records for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Processed medical insurance claims and payments.
- Assisted with medical billing tasks.
- Front desk scheduling.
- Process payroll using ADP.
Lead School Bus Driver
Texas City Independent School District
09.2018 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Recorded bus route and made notes for substitute drivers.
- Assisted in training new drivers and maintaining driver certifications.
- Maintained accurate and up-to-date route and time logs.
- Worked closely with school administration and transportation to maintain smooth operations.
- Enforced student behavior policies and responded to student emergencies.
- Routing students for the district including SPED, McKinney-Veto and all after school programs.
- Dispatching when needed.
Education
Associate of Science -
Remington College
Webster, TX10-2012
Skills
- Patient scheduling
- Appointment management
- Insurance verification
- Patient registration
Certification
- CPR/AED Certification
- Texas School Bus Driver Safety Training Certificate
- Nonviolent Crisis Intervention Certificate
- Commercial Driver's License (CDL) - Texas Department of Motor Vehicles.
Timeline
Front Desk Medical Receptionist Manger
Clear Creek Emergency Room
08.2020 - Current
Lead School Bus Driver
Texas City Independent School District
09.2018 - Current
- CPR/AED Certification
- Texas School Bus Driver Safety Training Certificate
- Nonviolent Crisis Intervention Certificate
- Commercial Driver's License (CDL) - Texas Department of Motor Vehicles.
Associate of Science -
Remington College
Similar Profiles
Leah DowerLeah Dower
Agricultural Science Teacher at Clear Lake HS, Clear Creek ISDAgricultural Science Teacher at Clear Lake HS, Clear Creek ISD
Tia CampbellTia Campbell
Licensed Practical Nurse at Temple Chestnut Hill Hospital Emergency RoomLicensed Practical Nurse at Temple Chestnut Hill Hospital Emergency Room
Dawn TriznaDawn Trizna
Tech II at Riverside Emergency RoomTech II at Riverside Emergency Room