DEMETRICE DONALDSON
Matteson,IL
Summary
Experienced professional with 15+ years of strategy and digital consulting experience, specializing in designing and developing architectural solutions using emerging technologies. Successfully led teams through roadmap development, implementing secure and innovative software transformations to enhance business functionality, technical efficiency, and user experiences.
Overview
22
22
years of professional experience
Work History
Senior Managing Consultant
International Business Machines (IBM)
Armonk , NY
2010.01 - Current
- Led modern software implementations for clients and directed frontend and backend application development
- Supported employee career advancement alongside dedicated contributions to improving RFP responses and SOW documentation leading to increased success in obtaining new business opportunities within the Financial Services arena
Technical Lead
PNC Bank
Pittsburgh , PA
2021.01 - 2024.01
- Managed multiple development teams that successfully produced new features generating $3.83M in revenue utilizing custom frameworks including AngularJS, Spring Boot/Spring WebFlux, deployed on OpenShift Container Platform's (OCP4) single-pod deployments.
- Led the development of user interfaces and micro-services for seamless integration with Fiserv external APIs
- Monitored and analyzed application integrations to determine requirements and limitations
- Conducted knowledge sharing sessions on software development for new product owners, boosting productivity
- Led the transformation of collections process by establishing novel micro-service integrations with system of record, facilitating easy retrieval and storage of customers' data to optimize collections operations.
- Achieved seamless coordination of qualified resources for project roles through effective onboarding and timesheet management
- Engaged in weekly discussions with developers and project managers to track progress of projects and devise strategies for addressing any arising issues.
Development Lead
AT&T
Irving , TX
2018.01 - 2021.01
- Oversaw the enhancement of field agents' User Experience by managing a team of developers in the modernization of existing web applications with AngularJS
- Managed technical development related to API consumption aimed at recognizing relevant customer data needed to aid field agent support
Development Lead
Jabil
Tampa , FL
2017.01 - 2017.12
- Implemented innovative features to improve usability while focusing on browser compatibility for both desktop and mobile users.
- Developed a dynamic visualization of user data via D3.js, SVG, HTML5 and CSS3
Senior Frontend Developer
Universal Studios
Orlando , FL
2016.01 - 2017.01
- Optimized visitor engagement experience in the amusement park by developing an effective mobile-responsible web application using AngularJS, NodeJS and jQuery specifically designed for Team Members employees.
- Demonstrated expertise in utilizing REST APIs with Java and JavaScript to enhance data accessibility, caching, and request handling for legacy systems. Employed jQuery for seamless integration and employed Wiremock to simulate API calls during local testing.
Scrum Master/ Development Lead
J.P. Morgan Chase Bank
New York , NY
2014.01 - 2016.01
- Led a Scrum team of 8+ members to successfully redo and apply Quick Pay capability
- Increased efficiency in workflow by successfully managing the Scrum team's JIRA board, ensuring that User Stories were monitored and defects were prioritized based on Product Owner requirements.
- Coordinated and conducted regular scrum team meetings to share project updates, address roadblocks, and resolve issues
- Ensured project alignment with stakeholder expectations
- Provided technical guidance in development efforts to build a modern and responsive Quick Pay web application using Gulp, ReactJS, AngularJS, and jQuery
- Reviewed technical specifications to validate API service design patterns and guarantee availability for front-end developers
Guidewire Lead
Various Insurance Clients
2010.01 - 2014.01
- Led multiple client project initiatives to generate $2M in revenue by developing Java/J2EE and REST-based Guidewire Claim Center configurations and integrations
- Created Technical Architecture documentation facilitating integrations between Claim Center and external/internal systems via the Enterprise Service Bus (ESB), partnering with Solution Architect to ascertain workforce necessities in the Execution Phase
- Identified integration tasks and aligned resources through the creation of a comprehensive Work Breakdown Structure (WBS). Conducted data mapping exercises between Claim Center and internal/external systems to ensure smooth information flow. Managed data mapping for multiple work streams.
Application Systems Specialist II
CNA Property and Casualty Insurance
Chicago , IL
2002.08 - 2010.10
- Created applications to support configuration and integration of Guidewire Claim Center.
- Succeeded in creating Java/J2EE applications, REST APIs, and JSP pages utilizing ExtJS and UNIX Shell Scripts.
Education
Masters - Information Systems Management
Keller Graduate School of Management
Tinley Park, IL01.2007
Bachelors - Computer Information Systems
DeVry Institute of Technology
Chicago, IL01.1990
Skills
- Team Collaboration
- Strategic Planning
- Problem-solving aptitude
- Effective Communication
- Full-stack development
Timeline
Technical Lead
PNC Bank
2021.01 - 2024.01
Development Lead
AT&T
2018.01 - 2021.01
Development Lead
Jabil
2017.01 - 2017.12
Senior Frontend Developer
Universal Studios
2016.01 - 2017.01
Scrum Master/ Development Lead
J.P. Morgan Chase Bank
2014.01 - 2016.01
Senior Managing Consultant
International Business Machines (IBM)
2010.01 - Current
Guidewire Lead
Various Insurance Clients
2010.01 - 2014.01
Application Systems Specialist II
CNA Property and Casualty Insurance
2002.08 - 2010.10
Masters - Information Systems Management
Keller Graduate School of Management
Bachelors - Computer Information Systems
DeVry Institute of Technology
Similar Profiles
Roland KlahitarRoland Klahitar
Marketing Facing Application Team Lead at International Business Machines (IBM)Marketing Facing Application Team Lead at International Business Machines (IBM)
Avian RichardsonAvian Richardson
Process Engineer at International Business Machines, IBMProcess Engineer at International Business Machines, IBM
Richard J BlakeRichard J Blake
Senior Program Manager at International Business Machines, IBMSenior Program Manager at International Business Machines, IBM