Demetrice Figures
Conroe,TX
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Customer Fulfillment Associate
Amazon.com Fulfillment Center
11.2018 - Current
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
- Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
- Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
- Boosted customer loyalty, fostering positive relationships through exceptional service.
- Managed high-volume order requests to ensure accurate and timely deliveries.
- Collaborated with cross-functional teams to address inventory discrepancies and improve product availability.
Pet Sitter
Self-employeed
04.2013 - Current
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
Education
VA - Veterinarian Assisting
Pima Medical Institute
Tucson, AZ06.2024
High School Diploma -
Eisenhower High School
Houston, TX06.2012
Skills
- Product Knowledge
- Sales Techniques
- Adaptability
- Critical Thinking
- Basic Animal Care
- Pet Care
- Schedule Management
- Stamina
- Valid Driver's License
- Physical Strength
- Documentation and Recordkeeping
- Honest and Trustworthy
- Pet Sitting
- Schedule Coordination
- Customer Service
- Positive Attitude
- Clean Background Check
- Animal Safety
Current Vet tech student
Currently student at Pima medical institute
Timeline
Customer Fulfillment Associate
Amazon.com Fulfillment Center
11.2018 - Current
Pet Sitter
Self-employeed
04.2013 - Current
VA - Veterinarian Assisting
Pima Medical Institute
High School Diploma -
Eisenhower High School