Experienced Correctional Officer specializing in managing inmate populations and enforcing facility policies. Expertise in crisis management and conflict resolution contributed to a secure environment and enhanced facility safety. Established rapport with inmates to promote cooperation and safety, positively influencing operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Correctional Officer (FTO)
Scott County Sheriff's Office
Davenport, USA
05.2024 - Current
Supervised inmates in correctional facility, enforced rules, monitored behavior, conducted security checks, and escorted inmates to maintain safety and order.
Sales Representative
Smart Toyota
Davenport, USA
11.2023 - 02.2024
Greeted customers and identified their needs to match them with suitable vehicles.
RBT
Lighthouse ABA
Davenport, USA
06.2023 - 10.2023
Delivered one-on-one interventions and Applied Behavior Analysis (ABA) services to clients, addressing behavioral health challenges and fostering positive behavioral change.
Counselor
Families First Counseling
Bettendorf, USA
05.2023 - 06.2023
Managed cases and coordinated services, conducted outreach, analyzed data, and facilitated communication among stakeholders to effectively address family challenges.
Member Services Director
YMCA
Davenport, USA
10.2022 - 04.2023
Directed membership acquisition and retention efforts at YMCA branch, focusing on recruiting new members, engaging existing members, supervising membership staff, and implementing strategies to enhance member experience aligned with YMCA mission and values.
Senior Officer Specialist
USP Thomson
Thompson, USA
02.2021 - 11.2021
Supervised inmate activities, enforced rules, conducted contraband searches, settled disputes, and responded to emergencies to maintain security and order, prioritizing safety of staff and incarcerated individuals.
Correctional Officer
Rock Island County Sheriff's Department
Rock Island, USA
06.2015 - 06.2020
Monitored inmate behavior, conducted security checks, escorted inmates, and responded to emergencies to maintain safety and order within prison; searched for contraband and intervened in potential conflicts to oversee daily activities of incarcerated individuals.
Security Officer
Genesis Heath System
Davenport, USA
11.2014 - 11.2015
Secured hospital environment for patients, staff, visitors, and property by proactively preventing and effectively responding to incidents.
Education
High School Diploma -
North High School
Davenport, IA, USA
Associate of Applied Science - Criminal justice
Purdue University Global
West Lafayette, IN, USA
Skills
security procedures
inmate supervision
conflict resolution
emergency response
behavioral analysis
problem solving
employee training
References
Patrick Roberts, PATRICKROBERTS2020@GMAIL.COM, 563-676-5791