Demetrios Turk
Visalia ,CA
Summary
Dynamic retail professional with extensive experience at Hibbett Sports, excelling in customer service and inventory management. Proven track record in training and mentoring teams, enhancing store performance, and implementing effective merchandising strategies. Adept at fostering positive customer relations and optimizing operations to drive sales growth.
Overview
6
6
years of professional experience
Work History
Store Manger
Hibbett Sports
Visalia, CA
02.2023 - Current
- Led daily store operations, ensuring compliance with company policies and procedures.
- Developed staff schedules to optimize coverage and improve customer service.
- Trained and mentored team members on product knowledge and sales techniques.
- Monitored inventory levels, executed stock replenishment, and managed loss prevention strategies.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Fostered a positive work environment through effective communication and team-building activities.
- Collaborated with corporate leadership on strategic initiatives to enhance store performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Assistant Manager of Operations
Hibbett Sports
Visalia, CA
10.2022 - 02.2023
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Trained team members on operational procedures and best practices to improve efficiency.
- Implemented scheduling adjustments to optimize staff allocation during peak hours.
- Assisted in developing promotional strategies that increased customer engagement and sales.
- Monitored daily operations to ensure compliance with company policies and standards.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with General Manager in different operational issues and promotional activities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
Part Time Shift Lead
Hibbett Sports
Visalia, CA
04.2022 - 09.2022
- Supervised team members to ensure adherence to company policies and procedures.
- Coordinated daily operations to optimize inventory management and customer service.
- Trained new staff on product knowledge, sales techniques, and operational processes.
- Implemented visual merchandising strategies to enhance store presentation and customer experience.
- Resolved customer inquiries and complaints to foster positive shopping experiences.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Trained and mentored new employees to maximize team performance.
Sales Associate
Hibbett Sports
Visalia, CA
10.2019 - 04.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to achieve daily sales goals and promote teamwork.
- Participated in inventory management by restocking shelves and conducting counts.
- Engaged with customers to build relationships and encourage repeat business.
- Implemented promotional displays to increase visibility of key products and sales events.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Communications
College of The Sequoias
Visalia, CASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
Accomplishments
Hibbett Sports R501 Rookie of the Year 2023
Hibbett Sports Leadership Award 2023 and 2024
Hibbett Sports shrink management Award 2024, 2025
Hibbett Sports Perfect Labor Management Award 2023, 2024
Timeline
Store Manger
Hibbett Sports
02.2023 - Current
Assistant Manager of Operations
Hibbett Sports
10.2022 - 02.2023
Part Time Shift Lead
Hibbett Sports
04.2022 - 09.2022
Sales Associate
Hibbett Sports
10.2019 - 04.2022
Associate of Arts - Communications
College of The Sequoias