Demetris Gray
Earle,AR
Summary
Dynamic Shop Manager with a proven track record at Take 5 Oil Change, excelling in customer service and employee management. Enhanced team performance through effective scheduling and training, resulting in improved customer satisfaction. Skilled in health and safety protocols, ensuring a safe and welcoming environment for all patrons.
Overview
3
3
years of professional experience
Work History
Shop Manager
Take 5 Oil Change
08.2024 - Current
I come in make sure everything is counted and all paperwork is done. Open the shop on time and make sure every customer leaves with a smile
Cook
Jordan Kirk
11.2023 - 08.2024
Get there a hour before the store opens for the morning breakfast run snd then start getting ready for lunch and serve all the customers with a smile
Assistant Manager
Dollar General Market
04.2023 - 11.2023
- Supported daily operations by coordinating staff schedules and ensuring adequate coverage.
- Assisted in inventory management, tracking stock levels to minimize shortages and overages.
- Developed training materials for new hires, enhancing onboarding efficiency and employee retention.
- Implemented customer service strategies that improved shopper satisfaction and loyalty.
- Streamlined merchandising processes, optimizing product displays to increase sales potential.
- Analyzed sales data to identify trends and adjust promotional strategies accordingly.
Education
High School Diploma -
Earle High School
Earle, ARSkills
Customer service
Employee management
Health and safety
Invoicing
Employee motivation
Employee scheduling
Timeline
Shop Manager
Take 5 Oil Change
08.2024 - Current
Cook
Jordan Kirk
11.2023 - 08.2024
Assistant Manager
Dollar General Market
04.2023 - 11.2023
High School Diploma -
Earle High School