Demetris Moses
Hagerstown,MD
Summary
Dedicated processing assistant with a strong focus on deadline orientation and operational efficiency. Recognized for identifying process improvements and fostering a collaborative environment to enhance team productivity and service quality.
Overview
2027
2027
years of professional experience
Work History
Processing Assistant
Amazon
Hagerstown, MD
2022 - Current
- Assisted in processing customer orders using warehouse management systems.
- Supported inventory management by conducting regular stock audits and updates.
- Collaborated with team members to ensure timely order fulfillment and accuracy.
- Maintained a clean and organized workspace to enhance operational efficiency.
- Provided valuable support during peak periods, assisting coworkers with their workload as needed to maintain overall team productivity levels.
- Identified modifications to processes and procedures that would promote better efficiency.
- Supervised daily warehouse operations, ensuring compliance with safety protocols and efficiency standards.
- Trained and mentored new team members on equipment usage and inventory management processes.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
Lube Tech
Jiffy Lube Oil Change Center
Frederick
2016 - 2022
- Conducted routine oil changes and fluid checks to ensure vehicle performance.
- Operated various automotive tools, including hydraulic lifts and oil extractors, safely and efficiently.
- Collaborated with team members to streamline service processes, enhancing workflow efficiency.
- Maintained cleanliness and organization of work area to promote safety standards.
- Assisted in training new technicians on standard operating procedures and best practices.
- Diagnosed minor vehicle issues during service appointments, providing recommendations for maintenance.
- Ensured compliance with environmental regulations regarding waste disposal and recycling practices.
- Provided exceptional customer service by addressing inquiries and explaining service recommendations clearly.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
- Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
- Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
- Cleaned automotive service bays and removed debris to promote organized work environment.
- Kept detailed records of services performed, aiding in accurate tracking of vehicle maintenance history.
Warehouse Package Handler
FedEx
Hagerstown, MD
2013 - 2016
- Executed safe and efficient package handling in fast-paced warehouse environment.
- Operated material handling equipment to transport packages within facility.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to meet daily shipping and receiving goals.
- Inspected packages for damage, ensuring quality control standards were met.
- Assisted in training new employees on safety protocols and operational procedures.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Checked products for damage or other issues before packing into boxes.
- Assisted in the training and mentoring of new team members, fostering a positive work culture centered around collaboration and continuous improvement.
- Participated in ongoing training opportunities to stay current with industry best practices for package handling procedures.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Education
High School Diploma -
Potomac Senior
Oxon Hill, MDSkills
- Deadline oriented
- Document processing
- File management
- Confidentiality handling
Timeline
Processing Assistant
Amazon
2022 - Current
Lube Tech
Jiffy Lube Oil Change Center
2016 - 2022
Warehouse Package Handler
FedEx
2013 - 2016
High School Diploma -
Potomac Senior