Sinay Diaz
Mount Olive,NC
Summary
Professional with extensive experience at Wayne County Health Center, specializing in document processing and efficiency improvement. Proven ability to meet tight deadlines while enhancing customer satisfaction through strong communication and problem-solving skills. Recognized for exceptional file management and commitment to confidentiality, ensuring smooth operations in high-pressure settings. Proficient in MS Office and data entry, with a strong capacity for quickly mastering new processes and systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Processing Assistant
Wayne County Health Center
North, SC
03.2022 - Current
- Collaborated with colleagues to develop innovative solutions for complex processing challenges.
- Performed regular audits of processed materials, identifying areas for improvement or necessary corrections.
- Assisted team members in meeting deadlines, ensuring timely completion of all projects.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to document processing.
Dispatcher
Esd Trabspirtation Inc
01.2022 - 03.2024
- Managed high-stress situations to ensure timely assistance for individuals in need.
- Coordinated with drivers and personnel for efficient delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles to optimize operations.
- Collaborated with dispatchers to uphold seamless workflow during shift transitions.
- Maintained accurate records of dispatched calls, enhancing future data analysis.
- Delivered exceptional customer service by remaining empathetic and patient during emergencies.
Education
Phlebotomist
Wayne Community College
Goldsboro, NC01.2020
High Schoool
Southern Wayne
North, SC05.2017
Skills
- Deadline oriented
- Document processing
- File management
- Confidentiality handling
- Data entry
- Efficiency optimization
- Paperwork processing
- Schedule coordination
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
- RBT - Registered Behavior Technician
- PT - Phlebotomy Technician
Timeline
Processing Assistant
Wayne County Health Center
03.2022 - Current
Dispatcher
Esd Trabspirtation Inc
01.2022 - 03.2024
Phlebotomist
Wayne Community College
High Schoool
Southern Wayne