Demetris Raysor
Construction
Houston,TX
Summary
Dynamic Owner/Operator at DLR Construction with a proven track record in operations management and client relationship management. Enhanced customer satisfaction through strategic planning and effective staff training, leading to increased revenue. Skilled in financial reporting and vendor negotiation, fostering strong community ties while streamlining business processes for optimal efficiency.
Overview
9
9
years of professional experience
Work History
Owner/Operator
DLR Construction
01.2017 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Trained and motivated employees to perform daily business functions.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Assessed income and expenses and adapted plans to improve profit levels.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Education
Business
Skills
Operations management
Client relationship management
Financial reporting
Relationship management
DOT compliance
Staff training and development
Vendor negotiation
Sales negotiation
Strategic planning
Payroll processing
Business operations management
Business planning
Negotiation
Timeline
Owner/Operator - DLR Construction
01.2017 - Current
University of Phoenix - , Business