Summary
Work History
Education
Skills
Languages
Additional Information
Timeline
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Demetrius Coleman

Sacramento ,Ca

Summary

Welcoming Night Auditor with 2 years of experience in customer service and financial reconciliation. Skilled at completing all tasks quickly with proven history of accuracy and fantastic mathematical abilities. Known for welcoming guests with positivity at all hours and quickly responding to room needs. Versatile hospitality professional with 2-yearsbackground as Night Auditor. Knowledgeable about room ratings, account balancing and report generation. Thrives in high-volume environments using multi-tasking and time management strengths. Deadline-driven Night Auditor offering [Number]-year career history of reliability and quality performance. Operates well in busy environments and maintains calm under pressure. Meticulous eye for detail and personable demeanor.

Work History

Night Auditor

Comfort Inn & Suites
Cordelia
01 2021 - 01 2022
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
  • Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
  • Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
  • Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property walkthroughs.
  • Supported sales efforts by proactively upselling available services to guests during their stay, increasing overall revenue growth.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.

Safelink wireless

Verizon
Sacramento ca
04 2024 - 06 2024
  • Utilized excellent communication skills when interacting with both colleagues and clientele to ensure a positive experience throughout the sales process.
  • Contributed to team success by consistently meeting or exceeding individual sales quotas each month.
  • Provided exceptional customer service through active listening and problem-solving techniques.

Trencher Operator

People Ready Staffing
Concord ca
06 2022 - 07 2022
  • Promoted a safe working environment by consistently following all OSHA guidelines pertaining to excavation safety procedures and personal protective equipment usage.
  • Increased worksite safety by conducting thorough pre-operational checks on trenching equipment.
  • Supported crew members in understanding project requirements through effective communication and teamwork.

Demolition Laborer

People Ready Staffing
Concord ca
02 2022 - 03 2022
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Observed safety regulations on job sites to minimize accidents.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Night Auditor

Comfort Inn & Suites
Cordelia
01 2021 - 01 2022

Night Auditor

Motel 6 Hotel
Vallejo ca
12 2020 - 01 2021
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Fostered a collaborative work environment amongst all hotel departments through clear communication channels established during shift changes.
  • Updated customer accounts with add-on room charges, minibar use, and room service bills.

Care Provider

Public Authority
Sacramento ca
12 2020 - 12 2020
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Ran errands for patients, did shopping, and picked up other necessities.

Education

Certificate - Administration Of Justice

Contra Costa Adult School
01.2013

Skills

  • Direct Patient Care
  • Flexible schedule and availability
  • Patient care
  • Care plan assessment
  • 4 years trained
  • Medication Administration
  • Verbal and written communication skills
  • Light cleaning
  • Errands
  • Theft prevention training
  • Surveillance
  • Safety and security
  • Conflict resolution techniques
  • Crime Prevention
  • Stationary surveillance
  • Keen observer
  • Reporting skills
  • Legible report writing
  • Construction project completion
  • Mathematical proficiency
  • Plumbing
  • Commercial construction
  • Job site preparation
  • Drywalling
  • Residential construction
  • Debris and trash removal
  • Roofing
  • Door installation
  • Tool and equipment maintenance
  • Drawer closing protocols
  • Financial statements expertise
  • Daily transactions review
  • Check-in and check-out procedures
  • Reservation processing
  • Revenue monitoring
  • Inventory oversight
  • ASI FrontDesk
  • Credit and cash payments
  • Data analysis
  • Bookkeeping
  • Wake-up calls
  • Administrative support
  • Reception management
  • Expenses tracking
  • Report generation
  • Time management
  • Safety and security procedures
  • Front desk operations
  • Registration processing
  • Guest services

Languages

Spanish
Native or Bilingual

Additional Information

Very hard working with many skills and experince in many felids such as generl laborer ,sercurity guard ,fire watch ,school maintanice , car machanics ,positive people person ,with motivated energy ....

Timeline

Night Auditor

Comfort Inn & Suites
01 2021 - 01 2022

Safelink wireless

Verizon
04 2024 - 06 2024

Trencher Operator

People Ready Staffing
06 2022 - 07 2022

Demolition Laborer

People Ready Staffing
02 2022 - 03 2022

Night Auditor

Comfort Inn & Suites
01 2021 - 01 2022

Night Auditor

Motel 6 Hotel
12 2020 - 01 2021

Care Provider

Public Authority
12 2020 - 12 2020

Certificate - Administration Of Justice

Contra Costa Adult School

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Demetrius Coleman