Summary
Overview
Work History
Education
Skills
Occupations
Timeline
Generic

Demetrius Goines Jr.

Houston

Summary

Dedicated to streamlining operations and promoting organizational efficiency, this candidate is a strong leader and problem-solver. With a focus on decreasing costs, they utilize independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Patient Transportation Representative

MD Anderson Cancer Center
02.2021 - Current
  • Company Overview: https://www.mdanderson.org/
  • Providing transportation to patients and employees to their desired destination
  • De-escalate any potential conflict that may arise due to seating issues amongst employees and guests
  • Providing assistance with boarding the shuttle to patients with mobility issues and medical equipment
  • Received MD Anderson Award for maintaining a safe, secure, and healthy work environment by adhering to all updated standards and procedures post Covid-19
  • Collaborate with team to resolve transportation challenges efficiently.
  • Ranked above satisfactory on employee evaluations
  • Address client concerns to maintain high service standards.
  • Coordinated transportation schedules to enhance delivery efficiency.
  • Improved customer satisfaction by addressing transportation inquiries promptly.

Medical Supply Chain Technician

Ben Taub General Hospital (Harris Health System)
04.2019 - 02.2021
  • Company Overview: https://www.harrishealth.org/locations-hh/Pages/ben-taub.aspx
  • Stored medical supplies and prepped the area for use by healthcare personnel and patient care
  • Followed protocols when transporting used and new biohazardous materials
  • Performed maintenance on storage areas in accordance to HHS (Harris Health System) guidelines
  • Responsible for back stocking items for holidays and weekends
  • Cleaned, audited and supplied code blue (dire situations) crash carts
  • Conducted monthly team meetings to go over updated protocols and equipment and assigned units
  • Coordinated inventory management processes to ensure timely availability of materials for operations.
  • Conducted audits of stock levels to maintain accuracy and prevent shortages.
  • Monitored product storage conditions for maintaining quality and compliance standards.
  • Reduced downtime by ensuring proper scheduling of inventory replenishment.
  • Ensured compliance with safety and regulatory standards, promoting a secure work environment.

Monitor Support Technician

Boston Scientific Cardiac Diagnostics, Inc.
09.2017 - 12.2017
  • Company Overview: https://www.cdx.bostonscientific.com/us/en/home.html
  • Assisting customers with troubleshooting their heart monitor devices over the phone
  • Ordering customers adhesive skin patches when needed
  • Escalating customers to advanced technicians when needed
  • Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
  • Maintained strict compliance with all relevant regulatory guidelines and industry standards to uphold the integrity of patient monitoring processes.
  • Reduced false alarms through regular calibration of monitoring equipment, minimizing disruptions to patient care.
  • Enhanced customer satisfaction by vigilantly addressing and resolving issues.

Education

Associate of Arts - Liberal Arts

Houston Community College
Houston, Texas

High School Graduate -

Westside High School
Houston, Texas
01.2011

Skills

  • Transportation logistics
  • Route planning
  • Fleet management
  • Customer service
  • Data entry
  • Supply chain
  • Inventory management
  • Relationship building
  • Strong work ethic
  • Teamwork and collaboration
  • Reliability
  • Excellent communication

Occupations

  • Patient Transportation Representative, MD Anderson Cancer Center, Providing transportation to patients and employees to their desired destination., Creating the weekly schedule for fellow representatives., De-escalate any potential conflict that may arise due to seating issues amongst employees and guests., Providing assistance with boarding the shuttle to patients with mobility issues and medical equipment., Received MD Anderson Award for maintaining a safe, secure, and healthy work environment by adhering to all updated standards and procedures post Covid-19., Ranked above satisfactory on employee evaluations., 1155 Pressler Street, Houston, Texas, 77030, 02/01/21, Present, 877-632-6789, https://www.mdanderson.org/
  • Medical Supply Chain Technician, Ben Taub General Hospital (Harris Health System), Stored medical supplies and prepped the area for use by healthcare personnel and patient care., Ordered, dated, and audited various forms of inventory consisting of IV infusion pumps, syringes, wound vacs, sanitary products, and other supplies for a functional hospital room., Followed protocols when transporting used and new biohazardous materials., Performed maintenance on storage areas in accordance to HHS (Harris Health System) guidelines., Supervised the needs of each department, oversaw supplies did not go below 20% of functionality., Responsible for back stocking items for holidays and weekends., Cleaned, audited and supplied code blue (dire situations) crash carts., Conducted monthly team meetings to go over updated protocols and equipment and assigned units., 1504 Ben Taub Loop, Houston, TX, 77030, 04/01/19, 02/01/21, 713-873-3654, https://www.harrishealth.org/locations-hh/Pages/ben-taub.aspx
  • Monitor Support Technician, Boston Scientific Cardiac Diagnostics, Inc., Assisting customers with troubleshooting their heart monitor devices over the phone., Ordering customers adhesive skin patches when needed., Escalating customers to advanced technicians when needed., 1717 N Sam Houston Pkwy W, Houston, TX, 77038, 09/01/17, 12/01/17, 888-747-1442, https://www.cdx.bostonscientific.com/us/en/home.html

Timeline

Patient Transportation Representative

MD Anderson Cancer Center
02.2021 - Current

Medical Supply Chain Technician

Ben Taub General Hospital (Harris Health System)
04.2019 - 02.2021

Monitor Support Technician

Boston Scientific Cardiac Diagnostics, Inc.
09.2017 - 12.2017

High School Graduate -

Westside High School

Associate of Arts - Liberal Arts

Houston Community College
Demetrius Goines Jr.